Guest Concierge & Breakfast Attendant

Bardessono; Tyler (TX); On-site; USD 21,000 - 28,000; Part time

Job summary

Bardessono in Tyler, TX is seeking a part-time Concierge to warmly greet guests within 2 minutes of arrival and act as a liaison between guests and hotel departments, ensuring requests are handled promptly.

The role emphasizes strong communication, excellent customer service, and maintaining confidentiality while coordinating reservations and local recommendations. It offers part-time hours in a hotel setting with benefits of a friendly team environment.

Qualifications

• Strong communication skills verbal and written.
• High work ethic and self-initiative.
• Proven customer service skills, including ability to be resourceful and creative
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions

Responsibilities

• Warmly greet guests in the concierge lounge within 2 minutes of guest arrival.
• Act as a liaison between guests and hotel departments by making reservations and following up on special requests.
• Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services.
• Clean Concierge lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces.

Skills

Communication

Work ethic

Customer service

Confidentiality

Attention to detail

Job description

Bardessono in Tyler, TX is seeking a part-time Concierge to warmly greet guests within 2 minutes of arrival and act as a liaison between guests and hotel departments, ensuring requests are handled promptly.

The role emphasizes strong communication, excellent customer service, and maintaining confidentiality while coordinating reservations and local recommendations. It offers part-time hours in a hotel setting with benefits of a friendly team environment.