Guest Concierge Attendant — Breakfast & Lounge

Melrosehoteldc; Tyler (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Melrosehoteldc is seeking a part-time concierge associate in Tyler, TX. You will warmly greet guests in the lounge, act as a liaison with hotel departments for reservations and special requests, and maintain knowledge of local services to enhance guest experiences.

You will also support maintaining the concierge area, assist with guest inquiries, and help ensure smooth operation during shifts, while upholding confidentiality and high service standards.

Qualifications

• Proven customer service skills and ability to be resourceful and creative.
• Strong verbal and written communication skills.
• Ability to maintain staff and guest confidentiality.

Responsibilities

• Greet guests warmly in the concierge lounge within 2 minutes of arrival.
• Coordinate reservations and follow up on special requests for guests.

Skills

Customer service

Communication

Confidentiality

Time management

Resourcefulness

Job description

Melrosehoteldc is seeking a part-time concierge associate in Tyler, TX. You will warmly greet guests in the lounge, act as a liaison with hotel departments for reservations and special requests, and maintain knowledge of local services to enhance guest experiences.

You will also support maintaining the concierge area, assist with guest inquiries, and help ensure smooth operation during shifts, while upholding confidentiality and high service standards.