Guest Concierge Bellman — Luggage, Directions & Service

Highgate; Fort Worth (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Highgate Hotels in Fort Worth seeks a friendly Bellperson to assist guests with luggage and provide attentive service throughout their stay. You will escort guests to rooms, explain hotel amenities, and help coordinate with housekeeping and front desk to ensure a smooth guest experience.

The role requires standing for long periods, a High School diploma or equivalent, and reliable communication skills. A valid driver’s license may be required, and the position is on-site with standard hotel

Qualifications

• High School diploma or equivalent is required or preferred in a hotel or related field.
• Must have good verbal and written communication skills.
• Ability to stand for long periods and lift light to moderate loads.

Responsibilities

• Greet guests and assist with luggage on arrival and departure.
• Escort guests to rooms and explain hotel services and amenities.
• Maintain knowledge of local attractions and hotel facilities.
• Handle guest requests and respond to inquiries professionally and promptly.
• Assist with room changes and coordinate with other hotel staff.

Skills

Communication skills

Physical stamina

Professional appearance

Problem solving

Education

High School diploma or equivalent

Job description

Highgate Hotels in Fort Worth seeks a friendly Bellperson to assist guests with luggage and provide attentive service throughout their stay. You will escort guests to rooms, explain hotel amenities, and help coordinate with housekeeping and front desk to ensure a smooth guest experience.

The role requires standing for long periods, a High School diploma or equivalent, and reliable communication skills. A valid driver’s license may be required, and the position is on-site with standard hotel