Guest Concierge & Asset Protection Specialist

Green Thumb Industries; Cranberry Township (Butler County); On-site; USD 42,000 - 64,000; Full time

Job summary

Green Thumb Industries (RISE Dispensaries) seeks an Asset Protection Specialist to blend hospitality with safety leadership. Youll welcome guests, handle check-in, and ensure a safe, compliant experience.

The role emphasizes warmth, professionalism, and proactive safety across the dispensary floor. Youll deter incidents, monitor entry/exit and perimeters, assist teammates, and communicate clearly during issues.

Qualifications

• At least one year of customer-facing or concierge experience strongly preferred.
• Familiarity with POS systems and/or compliance technology preferred.
• Security, military, or law enforcement experience is a plus when paired with guest-first service.
• Must be able to work mornings, days, nights and weekends.

Responsibilities

• Be the first smiling face our guests see and greet visitors with warmth.
• Manage check-in with professionalism and uphold compliance standards.
• Provide basic concierge-level support and direct traffic within the venue.
• Deter incidents, monitor premises, and support safety and guest flow.
• Escalate safety, security, or compliance issues as needed and assist with emergency procedures.
• Collaborate with store teams and train new APS teammates.

Skills

Customer-facing

POS systems

Security experience

Scheduling flexibility

Background checks

Driver's license

Cannabis regulations

HIPAA compliance

Tools

POS systems

Compliance technology

Job description

Green Thumb Industries (RISE Dispensaries) seeks an Asset Protection Specialist to blend hospitality with safety leadership. Youll welcome guests, handle check-in, and ensure a safe, compliant experience.

The role emphasizes warmth, professionalism, and proactive safety across the dispensary floor. Youll deter incidents, monitor entry/exit and perimeters, assist teammates, and communicate clearly during issues.