Concierge Asset Protection Specialist

Green Thumb; Dracut (MA); On-site; USD 28,000 - 29,000; Full time

Job summary

Green Thumb Industries (RISE Dispensaries) seeks an Asset Protection Specialist to greet guests and uphold safety with a hospitality mindset. You’ll monitor entrances, de‑escalate issues, and support team members while ensuring compliance in a fast-paced retail cannabis environment.

The role emphasizes warm guest service, vigilance, and cross-functional collaboration to maintain a secure, welcoming store experience at our Dracut location.

Qualifications

• Minimum 1 year of customer-facing or concierge experience preferred.
• Must pass all required background checks including cannabis employment requirements.
• Must be 21 years or older and comply with state cannabis employment regulations.
• Valid driver’s license or state ID.

Responsibilities

• Welcome guests with warmth, check-in professionally and uphold compliance.
• Maintain a visible, mobile presence to deter incidents and support safety.
• Monitor store entry/exit and perimeters for safety and compliance.
• De-escalate situations with empathy and clear communication.
• Escort visitors as needed and assist with guest flow.

Skills

Customer-facing experience

Hospitality mindset

De-escalation

Communication skills

Team collaboration

Professional demeanor

Tools

POS systems

Compliance technology

Job description

Green Thumb Industries (RISE Dispensaries) seeks an Asset Protection Specialist to greet guests and uphold safety with a hospitality mindset. You’ll monitor entrances, de‑escalate issues, and support team members while ensuring compliance in a fast-paced retail cannabis environment.

The role emphasizes warm guest service, vigilance, and cross-functional collaboration to maintain a secure, welcoming store experience at our Dracut location.