Guest-Centric Service Valet & Porter – Auto Service Drive

Asbury; Dallas (TX); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards (select management and</n

front-line team members eligible )

Job summary

Asbury Automotive Group is seeking a Service Valet/Porter to be the first point of contact for customers arriving for service. You will greet customers, collect vehicle information, and move vehicles from the service drive to the shop while upholding safety and current procedures.

The role emphasizes outdoor work, strong customer service, and teamwork with the Service Advisor and dealership staff. Training and holiday pay are provided as part of Asbury’s benefits package.

Qualifications

• Ability to operate manual transmission is highly preferred.
• Must be a minimum of eighteen years of age.
• Must have a valid driver's license.
• Must be able to pass pre-employment screening (background and drug test)

Responsibilities

• Greet customers in a timely, friendly manner and obtain vehicle information at the customer’s vehicle when possible.
• Assist the Service Advisor in helping customers while maintaining organization in the service drive.
• Move the customers vehicle following the greeting process as outlined by management in a safe and secure manner.
• Retain keys according to departmental safeguard procedures.
• Actively promote effective working relationships with associates and departments in the dealership.
• Follow dealership specific procedures for active vehicle delivery of the customers vehicle resulting in return visits and admirable (CSI) Customer Satisfaction Index.
• Readily assist fellow dealership personnel in completing the work necessary to ensure full functioning of the dealership.
• Ability to work outdoors and on your feet for extended periods of time

Skills

Manual transmission

Job description

Asbury Automotive Group is seeking a Service Valet/Porter to be the first point of contact for customers arriving for service. You will greet customers, collect vehicle information, and move vehicles from the service drive to the shop while upholding safety and current procedures.

The role emphasizes outdoor work, strong customer service, and teamwork with the Service Advisor and dealership staff. Training and holiday pay are provided as part of Asbury’s benefits package.