Guest-Centric Server | High-Volume Dining & POS Pro

Silver City Restaurant; Silverdale (WA); Sur place; USD 20 664 - 34 440; Plein temps

Résumé du poste

Wet Willie's in Silverdale, WA is seeking an energetic server to greet guests, take orders, and ensure a memorable dining experience. You will inform guests about specials, make recommendations, and deliver food and beverages promptly from the kitchen and bar.

Ideal candidates have at least 1 year of high-volume service experience, strong guest communication, and basic money handling with a POS system. Must be able to stand for long periods and lift up to 40 pounds.

Qualifications

• Basic knowledge of dining room service and procedures.
• At least 1 year of experience in high-volume service.
• Ability to communicate with guests and understand orders.
• Ability to handle money and operate a POS system.

Responsabilités

• Greet and seat guests; ensure guest comfort and personalized service.
• Inform guests about specials and menu changes.
• Take food and beverage orders and enter in POS.
• Deliver orders promptly from kitchen and bar.
• Prepare final bill and process payment.
• Assist fellow servers and bussers as needed.
• Maintain clean service areas and monitor guest dining experience.
• Thank guests and invite return.

Connaissances

Customer service

Guest interaction

Money handling

High-volume service

Outils

POS system

Description du poste

• Welcome, greet and seat guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
• Inform guests of specials and menu changes and about all our exciting items.
• Make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages and other restaurant functions and services.
• Take food and beverage orders from guests and enter correctly in our POS system
• Deliver food and beverages from kitchen and bar to guests in a timely matter.
• Perform side work and cleaning at the start and end of each shift as required.
• Maintain clean and organized service areas.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges or make change.
• Be ready and willing to assist fellow servers as situations and business level demands.
• Be ready and willing to assist bussers with clearing and resetting tables.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Requirements

• Must have a basic knowledge of dining room and service procedures and functions.
• Must have at least 1 year of previous service experience in high volume
• Be able to communicate with and understand our guests.
• Possess basic math skills and have the ability to handle money and operate a POS system.
• Have working knowledge of beer, wine, liquor and common drinks
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to reach, bend, stoop and frequently lift up to 40 pounds.
• Must have open availability which includes nights and weekends.