Food Server

Wet Willie's; Merced (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

Wet Willie's in Merced, California, is seeking a dedicated server to provide excellent customer service and ensure guests have a memorable dining experience. Responsibilities include greeting guests, taking orders, delivering food and beverages, and monitoring guest satisfaction. Ideal candidates will have strong communication and basic math skills, along with the ability to lift trays of food safely. Join our team and help create a welcoming atmosphere for all guests.

Qualifications

• Ability to communicate and understand the predominant language(s) of guests.
• Basic knowledge of dining room and service procedures.
• Basic math skills and ability to handle money.

Responsibilities

• Welcome and greet guests to ensure comfort.
• Take food and beverage orders efficiently.
• Monitor and observe guests' dining experience.

Skills

Communication skills

Math skills

Customer service

Job description

• Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
• Inform guests of specials and menu changes.
• Make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages and other restaurant functions and services.
• Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
• Deliver food and beverages from kitchen and bar to guests in a timely matter.
• Perform side work at the start and end of each shift as required by service station assignment.
• Maintain clean service areas.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
• Be ready and willing to assist fellow servers as situations arise.
• Be ready and willing to assist bus person with clearing and resetting tables.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Requirements

• Be able to communicate and understand the predominant language(s) of our guests.
• Must have a basic knowledge of dining room and service procedures and functions.
• Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
• Be able to work in a standing position for long periods of time.
• Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.