Guest‑Centric Sales & Service Coordinator

MCR Hotels; Rosemont (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Retirement Options

Health, Dental, Vision Insurance

Job summary

MCR Hotels in Rosemont, IL is seeking a Sales Coordinator to support the Hyatt Regency O'Hare Chicago team. You will answer group inquiries promptly, show rooms, give tours to walk-in clients, and create materials for events to help win business.

You will oversee group blocks, prepare revenue reports, assist with scheduling meetings, and coordinate amenities while contributing to client satisfaction with professional selling skills and strong organizational abilities.

Qualifications

• Must have a positive attitude and willingness to learn.
• Sales experience in hospitality or related field.
• Possess highly developed verbal & written communication skills.
• Ability to influence others, negotiate, provide friendly service and possess professional selling skills.
• Must be able to work independently and simultaneously manage multiple tasks.
• Must have attention to detail, meet deadlines and demonstrate strong organization and presentation skills.

Responsibilities

• Respond to group inquiries and other requests in a timely manner
• Prepare, show rooms, and give tours to walk-in clients
• Create and distribute flyers for special events
• Oversee group blocks and rooming lists, ensuring accuracy using our reservation system
• Prepare reports for revenue management and sales teams
• Assist with scheduling and servicing meeting rooms as needed
• Order and inventory sales amenities and supplies
• Provide support and sales insight
• Other duties as assigned by management

Skills

Sales experience

Verbal communication

Written communication

Negotiation

Independent multi-tasking

Attention to detail

Organization

Presentation skills

Job description

MCR Hotels in Rosemont, IL is seeking a Sales Coordinator to support the Hyatt Regency O'Hare Chicago team. You will answer group inquiries promptly, show rooms, give tours to walk-in clients, and create materials for events to help win business.

You will oversee group blocks, prepare revenue reports, assist with scheduling meetings, and coordinate amenities while contributing to client satisfaction with professional selling skills and strong organizational abilities.