Guest-Centric Retail Sales Pro

Macy's; Cincinnati (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

8 paid holidays

Employee discounts

Volunteer opportunities

Job summary

Macy's in Cincinnati is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You understand customer needs, offer personalized recommendations, and connect customers with products and services on the sales floor or in the fitting room.

You stay focused on goals by engaging customers, building trust, and delivering friendly service. This role goes beyond checkout, as you help keep the store welcoming, organized, and inviting so

Qualifications

• At least 1 year of selling or customer service experience preferred.
• Flexible availability including days, evenings, weekends and holidays.
• Able to read and understand employment policies in English.
• Comfortable using electronic devices and cash register.
• Strong customer focus and friendly, personal communication.

Responsibilities

• Greet customers, understand needs, and provide personalized recommendations.
• Maintain clean, organized sales floor and assist with merchandise moves.
• Close sales by engaging customers, explaining loyalty program, and thanking them.

Skills

Customer service experience

Communication

Teamwork

Sales goals

Job description

Macy's in Cincinnati is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You understand customer needs, offer personalized recommendations, and connect customers with products and services on the sales floor or in the fitting room.

You stay focused on goals by engaging customers, building trust, and delivering friendly service. This role goes beyond checkout, as you help keep the store welcoming, organized, and inviting so