Guest-Centric Restaurant Server - Growth Path & Benefits

HHM Hospitality; Groton (CT); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

401k Company Match

Life Insurance

Travel Discounts

Commuter transit and parking benefits

Wellness program

Education/professional development

Referral bonus program

Job summary

HHM Hospitality is seeking a Restaurant Server to provide courteous service, take orders, and ensure guest satisfaction in a fast-paced dining environment. You will assist in table settings, handle payments when needed, and adapt to variations in staffing with flexibility in duties.

The role supports sustainability practices under HHM EarthView and requires standing for extended periods, with shifts that may include weekends and holidays.

Qualifications

• High School diploma or equivalent preferred.
• Previous food and beverage experience required or equivalent training.
• Knowledge of POS systems.
• TIPS certification preferred.

Responsibilities

• Take food and beverage orders and place orders in the point of service system.
• Ensure overall guest satisfaction.
• Set and clear tables in dining areas.
• Stock service stations with items such as ice, napkins, or straws.
• Pick up orders from food preparation areas and ensure food is prepared accordingly.
• Prepare guest check and if appropriate complete payment transaction.
• Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM's EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Skills

Food & beverage experience

POS systems

TIPS certification

Education

High School diploma or equivalent

Job description

HHM Hospitality is seeking a Restaurant Server to provide courteous service, take orders, and ensure guest satisfaction in a fast-paced dining environment. You will assist in table settings, handle payments when needed, and adapt to variations in staffing with flexibility in duties.

The role supports sustainability practices under HHM EarthView and requires standing for extended periods, with shifts that may include weekends and holidays.