Guest-Centric Hotel F&B Manager

Peregrine Hospitality; United States; On-site; USD 80,000 - 86,000; Full time

Job summary

Peregrine Yountville Management LLC is seeking a Manager to oversee day-to-day restaurant, banquet, and service operations. You will run floor operations, schedule staff, and manage payroll to ensure guest satisfaction.

The role requires 2–3 years in F&B, supervisory experience, and CA Responsible Beverage Service and Food Handlers Certification. This on-site position demands long hours and a strong service culture in a luxury hotel environment.

Qualifications

• Two to three years of progressive experience within F&B in a hotel or related field preferred.
• Previous supervisory responsibility preferred.
• In compliance with California laws, Responsible Beverage Service and Food Handlers Certification are required.

Responsibilities

• Must adhere to the companys Service culture – 4 Keys to creating guests for life.
• Must participate in all hotel required meetings and trainings.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
• Maintain full accountability for the shift by making sure the team is instructed and guided to provide high quality customer service and complete their assigned side duties.
• Monitor employee timecards via Unifocus and make edits as necessary.
• Fully utilize the reservation software including booking, modifying, and entering walk in guests into the system.
• Ensure work areas are organized and prepared for service and assist the team if needed
• Ensure work areas are neat and clean.
• Check that trays and tables are set to standards.
• Ensure quality control of all menus with regards to cleanliness and appearance.
• Assist in other outlets when necessary.
• Ensure that tables outside are cleared promptly.
• Ensure compliance with SOPs in the Grill and In Room Dining.
• Ensure proper settlement of checks and timely service to the guests.
• Ensure compliance with requisition procedures for all products, food, and beverages.
• Ensure communication with oncoming shift.
• Handle guest complaints or special requests, communicate to management when necessary.
• Be capable of training and performing all duties required of all food and beverage outlet employees.
• Hold pre-shift meetings daily to monitor service and promote up selling.
• Check staffing levels and adjust according to business demand.
• Knowledge of CA state liquor and food service laws.
• Ensure overall guest satisfaction.
• Abide by all hotel policies and safety rules.
• Perform other duties as requested by management.

Skills

Guest service

Leadership

Education

Responsible Beverage Service Certification

Food Handlers Certification

Job description

Peregrine Yountville Management LLC is seeking a Manager to oversee day-to-day restaurant, banquet, and service operations. You will run floor operations, schedule staff, and manage payroll to ensure guest satisfaction.

The role requires 2–3 years in F&B, supervisory experience, and CA Responsible Beverage Service and Food Handlers Certification. This on-site position demands long hours and a strong service culture in a luxury hotel environment.