Food and Beverage Supervisor

Estate Yountville

Yountville (CA)

On-site

USD 48,000 - 56,000

Full time

14 days+

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Attractive Compensation Package

Dynamic Team Environment

Equal Opportunity Employer

Job summary

An established industry player in Napa Valley invites you to join their dynamic team as a Food & Beverage Manager. This role offers the opportunity to supervise a dedicated team, ensuring exceptional service and compliance with health and safety regulations. You will be at the forefront of creating memorable experiences for guests while managing operations effectively. With a focus on quality and excellence, you will play a key role in maintaining the high standards that have made this hotel a top destination. If you are passionate about hospitality and eager to make a difference, this is the perfect opportunity for you.

Qualifications

3+ years of experience in hospitality or related fields.
Proficient in Windows and company-approved software.

Responsibilities

Supervise F&B personnel and ensure guest satisfaction.
Monitor compliance with health regulations and liquor laws.

Skills

Customer Service

Communication Skills

Multitasking

Problem-Solving

F&B Knowledge

Education

Experience in Hotel or Related Field

Tools

Windows

Spreadsheets

Word Processing

Job description

Yountville, CA

Nestled on 22 acres of breathtaking landscapes in the heart of Napa Valley, Estate Yountville is not only a luxurious retreat but has also been named one of the best hotels in California by Condé Nast Traveler in 2024. Voted the most beautiful boutique hotel in Napa Valley, the Estate is a true gem, offering 192 elegantly appointed guest rooms, a private vineyard, and world-class amenities. Guests enjoy two serene pools, a spa with 12 luxurious treatment rooms and suites, and over 55,000 square feet of exceptional event spaces. With culinary offerings that harmonize the bounty of Northern California with European elegance, Estate Yountville invites you to experience a haven of exclusivity and refined beauty.

ESSENTIAL JOB RESPONSIBILITIES:

Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
Supervise and manage all F&B personnel.
Respond to guest complaints in a timely manner.
Monitor industry trends and take appropriate action to maintain competitive and profitable operations.
Work with the F&B Manager and keep her/him informed of F&B issues as they arise.
Keep immediate manager fully informed of all problems or matters requiring his/her attention.
Coordinate and monitor all phases of Loss Prevention in the F&B department.
Prepare and submit required reports in a timely manner.
Participate in department monthly/quarterly/annual inventories; prepare and submit inventory reports to accounting in a timely manner.
Organize and conduct department meetings on a regular basis.
Monitor quality of service and product.
Cooperate in menu planning and preparation.
Ensure timely purchase of F&B items, within budget allocation.
Ensure compliance with all local liquor laws, and health and sanitation regulations.
Ensure departmental compliance with SOP’s.
Ensure the training on SOP’s, report preparation, technical job tasks.
Attend and/or conduct departmental and hotel training etc.
Conduct and/or attend all required meetings, including pre-convention and post-convention meetings.
Ensure overall guest satisfaction.

REQUIRED QUALIFICATIONS

At least 3 years of experience in a hotel or a related field
Must be proficient in Windows, Company approved spreadsheets and word processing.
Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
Long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, including wearing nametags.
Comply Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Maintain a warm and friendly demeanor at all times.