Guest-Centric Food Service Operations Lead

Hader Solutions; Portales (NM); On-site; USD 55,000 - 75,000; Full time

Job summary

Hader Solutions is seeking a Food Operations Manager to lead daily food service operations at a client site in the accommodation and food services industry.

You will manage frontline teams, ensure safety, quality, and cleanliness, oversee food production, inventory, and cost control, and support menus while driving efficiency. You will collaborate with client stakeholders to analyze performance and implement improvement plans, while promoting a diverse, inclusive workplace.

Qualifications

• Proven leadership experience in food service operations or a related hospitality environment.
• Strong understanding of food safety, hygiene, and quality standards.
• Competence in inventory management and cost control.
• Analytical mindset with ability to drive improvements through operational metrics.
• Excellent communication and customer-focused service orientation.

Responsibilities

• Manage and support frontline teams to deliver exceptional guest service.
• Ensure adherence to quality, safety, and cleanliness standards.
• Oversee food production processes, inventory control, and cost management (including food costs).
• Support and execute menus while driving operational efficiency and continuous improvement.
• Collaborate with client stakeholders and internal leadership to analyze performance results and implement action plans.
• Promote a workplace culture that values diversity, inclusion, and employee development.

Skills

Leadership

Food safety

Inventory mgmt

Analytics

Customer service

Job description

Hader Solutions is seeking a Food Operations Manager to lead daily food service operations at a client site in the accommodation and food services industry.

You will manage frontline teams, ensure safety, quality, and cleanliness, oversee food production, inventory, and cost control, and support menus while driving efficiency. You will collaborate with client stakeholders to analyze performance and implement improvement plans, while promoting a diverse, inclusive workplace.