Guest Concierge - Quick Lane Service Advisor

Dahl Automotive; Onalaska (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k with company contribution

Life insurance

Disability insurance

Discounts on vehicles and services

Job summary

Dahl Automotive in Onalaska, WI is seeking a friendly Quick Lane Advisor to greet guests and coordinate light maintenance service in our state-of-the-art 10-bay facility. You will write service orders, monitor workflow, and ensure a prompt, courteous experience for every customer.

Ideal candidates bring strong communication skills, great organizational abilities, and a passion for customer service. A clean driving record and valid license are required; benefits include PTO and coverage options.

Qualifications

• Customer-focused, with strong communication and service skills.
• Organized and able to juggle multiple tasks.
• Team player with self-motivation and reliability.
• Valid driver's license and clean driving record.
• Ability to work in a fast-paced service environment.

Responsibilities

• Greet guests and write Quick Lane service orders.
• Monitor Quick Lane workflow and keep customers informed.
• Provide concierge support for owner inquiries.
• Answer basic questions about vehicle problems with technician support.
• Maintain high Customer Happiness scores.
• Help manage the Quick Lane schedule for accurate wait times.

Skills

Customer service

Organization

Time management

Communication

Team oriented

Self-motivated

Driver's license

Job description

Dahl Automotive in Onalaska, WI is seeking a friendly Quick Lane Advisor to greet guests and coordinate light maintenance service in our state-of-the-art 10-bay facility. You will write service orders, monitor workflow, and ensure a prompt, courteous experience for every customer.

Ideal candidates bring strong communication skills, great organizational abilities, and a passion for customer service. A clean driving record and valid license are required; benefits include PTO and coverage options.