Guest-Centric Cook: Craft, Connect, Serve

Bally's; Baton Rouge (LA); On-site; USD 18,000 - 25,000; Full time

Job summary

Bally's in Baton Rouge, LA is hiring for a guest-focused role evaluated on hospitality, food preparation, and adherence to health and safety standards. You will interact with guests, ensure timely and accurate service, and support team members across shifts.

The position requires flexibility for evenings, weekends, and holidays, with compensation listed at $15.50 per hour and opportunities to contribute to a high-volume hospitality operation.

Qualifications

• A high school diploma or GED equivalent is preferred.
• Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.
• Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.
• Gaming industry experience is preferred.

Responsibilities

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Ensure consistent product delivery to guests.
• Accurately prepare all food items according to established measurements and recipes.
• Adhere to control procedure for food costs and quality.
• Check station before, during, and after shift for proper set-up and cleanliness.
• Perform all assigned side work to include replenishing/restocking workstation with supplies.
• Encourage and abide by all health codes and hand washing guidelines.
• Maintains cleanliness and sanitation of equipment, food storage, and work areas.
• Provide clear direction, instruction, and guidance to subordinates.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management

Skills

Guest service

Teamwork

Written and verbal communication

Professional demeanor

Education

High school diploma or GED

Job description

Bally's in Baton Rouge, LA is hiring for a guest-focused role evaluated on hospitality, food preparation, and adherence to health and safety standards. You will interact with guests, ensure timely and accurate service, and support team members across shifts.

The position requires flexibility for evenings, weekends, and holidays, with compensation listed at $15.50 per hour and opportunities to contribute to a high-volume hospitality operation.