Guest-Centric Cocktail Bartender

Grand Sierra Resort; Reno (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Grand Sierra Resort in Reno, NV is seeking an experienced Bartender to provide professional beverage service to guests and staff in a fast-paced casino environment. You will input and ring up orders using the POS system, create checks, handle payments, and maintain a clean bar area with proper sanitation.

Responsibilities include engaging guests, answering questions about hours, services, and local attractions, recommending beverages with meals, and supporting management with inventory and

Qualifications

• Must be able to operate a POS system and handle cash transactions.
• Knowledge of safe alcohol service and local regulations.
• Ability to work in a team and in a fast-paced environment.
• Able to lift and move supplies, stand for long periods, and handle high-pressure service periods.

Responsibilities

• Prepare and provide proper and professional beverage service to all guests and cocktail staff in a friendly, courteous, and timely manner.
• Input and ring-up charges for guest’s orders using the POS system. Create a check for each transaction, make and return any change as needed.
• Always maintain cleanliness and sanitation of guest areas and equipment including removing empty glasses/bottles, cleaning ashtrays, emptying garbage, sweeping/mopping floors, scrubbing/sanitizing equipment, etc.
• Maintain proper and adequate set-up of bar daily including, before, after and during shift. Refill chemicals, hand soap containers, etc. Refill ice and beer bins, utilizing ice making machines.
• Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and offer assistance to provide guest satisfaction. Relay accurate information to guests regarding hours of operation, Hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
• Make constant contact with both internal and external guests to provide optimal guest service.
• Make recommendations to guests, offer beverages with ordered meal.
• Assist the management team with orders and inventory as needed.
• Any other duties as assigned within the scope of this position.

Skills

Alcohol service

Alcohol laws

Team player

Glassware washing

English communication

Basic math

Shift flexibility

Independent judgment

Decision making

Tools

POS system

Ice machines

Kegs handling

Job description

Grand Sierra Resort in Reno, NV is seeking an experienced Bartender to provide professional beverage service to guests and staff in a fast-paced casino environment. You will input and ring up orders using the POS system, create checks, handle payments, and maintain a clean bar area with proper sanitation.

Responsibilities include engaging guests, answering questions about hours, services, and local attractions, recommending beverages with meals, and supporting management with inventory and