Guest-Centered Room Attendant | Luxury Hotel Care

Loews Hotels & Co; Coral Gables (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive health & wellness benefits

401(k) & company match

Paid Sick Days, Vacation, and Holidays

Training & Development opportunities

Tuition Reimbursement

Team Member Hotel Rates

Subsidized Parking Rates

Complimentary meals in Team Member Caf

Benefits are subject to eligibility

Job summary

Loews Coral Gables Hotel is seeking a detail-driven Room Attendant to create spotless, welcoming spaces for guests in a AAA Four-Diamond property near Miracle Mile. You will deliver high-quality cleaning, restock amenities, and report maintenance issues with a focus on comfort and guest satisfaction.

Ideal candidates have a high school diploma or equivalent, basic English, and are willing to work a flexible schedule including weekends and holidays.

Qualifications

• High school diploma or equivalent work experience preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach and bend.
• Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.
• Ability to work a flexible schedule, including weekends and holidays as required.

Responsibilities

• Clean and sanitize guest rooms and bathrooms to Loews Hotels' standards.
• Replace linens, amenities, and report any maintenance issues promptly.
• Organize cleaning carts and linen closets, ensuring supplies are stocked and used properly.
• Report lost items, suspicious behavior, and any irregularities to supervisors.
• Attend departmental meetings and assist in related areas when needed.
• Provide accurate information about hotel facilities and services to guests.
• Maintain professional appearance and adhere to uniform standards.
• Deliver friendly, helpful guest interactions that enhance satisfaction.
• Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Skills

Guest-Centered

Detail-Oriented

Reliable

Team Player

Positive Attitude

Flexible Schedule

Education

High School Diploma or equivalent

Job description

Loews Coral Gables Hotel is seeking a detail-driven Room Attendant to create spotless, welcoming spaces for guests in a AAA Four-Diamond property near Miracle Mile. You will deliver high-quality cleaning, restock amenities, and report maintenance issues with a focus on comfort and guest satisfaction.

Ideal candidates have a high school diploma or equivalent, basic English, and are willing to work a flexible schedule including weekends and holidays.