Room Attendant

Loews Hotels, LLC.; Coral Gables (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Training & development

Tuition reimbursement

Pet insurance

Team member rates

Subsidized parking

Free meals

Job summary

Loews Coral Gables Hotel is seeking a detail-driven Room Attendant dedicated to creating spotless, welcoming spaces for our guests. You will cleanse rooms to our standards, replace linens and amenities, and report any issues to ensure a seamless guest experience.

You are organized, reliable, and capable of lifting up to 25 lbs while maintaining a professional appearance. A friendly demeanor and readiness to work flexible schedules complete the profile.

Qualifications

• High school diploma or equivalent preferred.
• Previous cleaning experience preferred.
• Hotel or resort environment experience preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach and bend; lift up to 25 lbs.

Responsibilities

• Clean and sanitize guest rooms and bathrooms to standards.
• Replace linens and amenities; report maintenance issues.
• Organize cleaning carts and supplies; ensure proper stock.
• Report lost items and any irregularities to supervisors.
• Attend meetings and assist in related areas when needed.
• Provide accurate information about hotel facilities and services.
• Maintain professional appearance and adhere to uniform standards.
• Deliver friendly guest interactions that enhance satisfaction.
• Follow safety protocols for chemical use and emergencies.
• May work varying schedules and attend mandatory trainings.

Skills

Guest-centered

Precision

Reliable

Teamwork

Adaptable

Education

High school diploma or equivalent

Job description

Loews Coral Gables Hotel offers careers at a AAA Four-Diamond property in the heart of The Plaza Coral Gables. Team members support 242 guestrooms, four dining outlets, a spa, fitness center, rooftop pool, and 30,000 square feet of indoor/outdoor event space near Miracle Mile.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more
• Subsidized Parking Rates
• Complimentary meals in Team Member Cafe while working
• Benefits are subject to eligibility and may vary by position

What We're Looking For:

A detail-driven Room Attendant who takes pride in creating spotless, welcoming spaces for our guests. You'll be the heartbeat of our guest experience - ensuring every room feels like a home away from home. In this role, you'll combine efficiency with care, delivering exceptional service that reflects Loews Hotels' commitment to comfort and quality.

Who You Are:

• Guest-Centered Professional: You thrive on making guests feel valued and comfortable, anticipating needs before they arise.
• Precision-Focused Professional: You take pride in accuracy and consistency, ensuring every detail contributes to an exceptional guest experience.
• Reliable and Proactive: You take initiative, stay organized, and consistently deliver on expectations.
• Team-Oriented Collaborator: You work well with others, supporting your team to achieve shared goals.
• Positive and Adaptable: You maintain a friendly attitude and adjust seamlessly to changing priorities.
• Veterans and military spouses encouraged to apply.

What You'll Do:

• Clean and sanitize guest rooms and bathrooms to Loews Hotels' standards.
• Replace linens, amenities, and report any maintenance issues promptly.
• Organize cleaning carts and linen closets, ensuring supplies are stocked and used properly.
• Report lost items, suspicious behavior, and any irregularities to supervisors.
• Attend departmental meetings and assist in related areas when needed.
• Provide accurate information about hotel facilities and services to guests.
• Maintain professional appearance and adhere to uniform standards.
• Deliver friendly, helpful guest interactions that enhance satisfaction.
• Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Your Qualifications Include:

• High school diploma or equivalent work experience preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach and bend.
• Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.
• Ability to work a flexible schedule, including weekends and holidays as required.