Guest Bell & Concierge Associate

Atrium Hospitality; Sacramento (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Free parking

DailyPay

Wellness programs

Tuition reimbursement

Brand discounts

Shift meal

Job summary

Atrium Hospitality in Sacramento is seeking a friendly Front Desk Agent to welcome guests, assist with luggage, and ensure a smooth check-in and check-out experience at the Holiday Inn on 300 J Street.

You will escort guests to their rooms, explain hotel features, run errands for guests, and help with valet or transportation needs while keeping the lobby clean and guest-ready. A positive attitude, good communication, and physical stamina are essential for this full-time role.

Qualifications

• Guest service experience preferred.
• Friendly, professional attitude.
• Good communication skills.
• Physically able to lift luggage, stand and walk for long periods.
• Flexible availability for varied shifts.

Responsibilities

• Greet guests with warmth and help with luggage during check-in and check-out.
• Escort guests to their rooms and explain hotel features and amenities.
• Run errands for guests, deliver packages, and assist with valet or transportation needs.
• Keep lobby and front drive clean, organized, and guest-ready.
• Assist with storing luggage, managing lost & found, and responding to guest requests.

Skills

Guest service experience

Communication

Friendly demeanor

Professional attitude

Customer service

Job description

Atrium Hospitality in Sacramento is seeking a friendly Front Desk Agent to welcome guests, assist with luggage, and ensure a smooth check-in and check-out experience at the Holiday Inn on 300 J Street.

You will escort guests to their rooms, explain hotel features, run errands for guests, and help with valet or transportation needs while keeping the lobby clean and guest-ready. A positive attitude, good communication, and physical stamina are essential for this full-time role.