Guest Bell Attendant — NYC (Flexible Schedule)

Stonebridge Companies; New York (NY); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

401(k) matching

Wellness support

Life and disability coverage

Savings accounts

Tuition aid

Travel and lodging perks

Job summary

Stonebridge Companies' New York hotel is seeking a Bell Attendant to provide attentive arrival and departure support. You will greet guests, help with luggage, and ensure a warm, efficient welcome while coordinating with the front desk.

You will assist with luggage storage, information on local attractions, transportation arrangements, and light duties at the bell stand, maintaining a clean lobby and proactive guest service throughout shifts.

Qualifications

• Previous experience in a guest service or customer-facing role, preferably in hospitality.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail when handling guest requests and belongings.
• Ability to lift and carry heavy luggage, up to 50 lbs, and stand for extended periods.
• Flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Greet guests upon arrival and departure, assisting with luggage and offering a warm welcome.
• Transport guest luggage to and from guest rooms efficiently and safely.
• Provide information about the hotel’s amenities, services, and local area attractions.
• Assist with guest transportation needs, including arranging taxis or shuttle services.
• Ensure the bell stand and lobby areas are clean and presentable at all times.
• Deliver packages, messages, and other items to guest rooms or other areas of the hotel as needed.
• Assist with room assignments and guest check-in/check-out processes when necessary.
• Store and retrieve guest luggage and personal items in the designated storage areas.
• Offer assistance with special requests, such as room service orders or restaurant reservations.
• Monitor the lobby for guest needs and provide proactive assistance.
• Maintain knowledge of hotel security protocols and report any suspicious activity.

Skills

Communication

Interpersonal skills

Organizational skills

Guest service experience

Job description

Stonebridge Companies' New York hotel is seeking a Bell Attendant to provide attentive arrival and departure support. You will greet guests, help with luggage, and ensure a warm, efficient welcome while coordinating with the front desk.

You will assist with luggage storage, information on local attractions, transportation arrangements, and light duties at the bell stand, maintaining a clean lobby and proactive guest service throughout shifts.