Bell Attendant

Stonebridge Companies; Saddle Brook (NJ); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

401(k) matching

Wellness program

Life and disability coverage

Job summary

Stonebridge Companies in Saddle Brook, NJ is seeking a Bell Attendant for a part-time, non-exempt position. The role involves greeting guests, handling luggage, providing local information, and assisting with reservations and transportation needs.

Benefits include a comprehensive package with medical, dental, vision, PTO, 401(k) matching, wellness support, and life/disability coverage. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• Experience in a guest service or customer-facing role.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work under pressure in a fast-paced environment.
• Ability to lift and carry heavy luggage up to 50 lbs.
• Must be able to stand and walk for extended periods.
• Knowledge of local attractions, restaurants, and services preferred.

Responsibilities

• Greet guests on arrival and departure and assist with luggage.
• Transport luggage safely to and from rooms.
• Provide information on hotel amenities and local attractions.
• Assist with guest transportation needs (taxi/shuttle).
• Keep the bell stand and lobby clean and presentable.
• Deliver packages and messages to rooms or other areas.
• Assist with room assignments and check-in/check-out when needed.
• Store and retrieve luggage in designated areas.
• Support with special requests like room service or reservations.
• Monitor lobby for guest needs and provide proactive assistance.

Skills

Guest service

Communication

Organization

Adaptability

Luggage handling

Stamina

Local knowledge

Job description

City, State: Saddle Brook, New Jersey Pay rate $16.00/hour Title: Bell Attendant Location: Saddle Brook, NJ FLSA: Non-Exempt Status: Part-time Reports to: Front Office Manager Pay Range: $16.00/hour Job Summary: The Bell Attendant provides assistance and services to guests, ensuring a smooth and enjoyable arrival and departure experience. This role includes transporting and storing guest luggage, offering local area information, and assisting with reservations and other guest requests.

Essential Functions and Duties:

• Greet guests upon arrival and departure, assisting with luggage and offering a warm welcome.
• Transport guest luggage to and from guest rooms efficiently and safely.
• Provide information about the hotel’s amenities, services, and local area attractions.
• Assist with guest transportation needs, including arranging taxis or shuttle services.
• Ensure the bell stand and lobby areas are clean and presentable at all times.
• Deliver packages, messages, and other items to guest rooms or other areas of the hotel as needed.
• Assist with room assignments and guest check-in/check-out processes when necessary.
• Store and retrieve guest luggage and personal items in the designated storage areas.
• Offer assistance with special requests, such as room service orders or restaurant reservations.
• Monitor the lobby for guest needs and provide proactive assistance.
• Maintain knowledge of hotel security protocols and report any suspicious activity.
• Uphold the highest level of guest service standards to ensure a memorable experience.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

• Previous experience in a guest service or customer-facing role, preferably in hospitality.
• Excellent communication and interpersonal skills to interact with guests in a friendly and professional manner.
• Strong organizational skills and attention to detail when handling guest requests and belongings.
• Ability to work well under pressure in a fast-paced environment.
• Ability to lift and carry heavy luggage, up to 50 lbs.
• Must be able to stand and walk for extended periods.
• Knowledge of local attractions, restaurants, and services is preferred.

Work Environment: Primarily an indoor role with frequent movement throughout the hotel lobby, guest areas, and guest rooms. Must be able to stand and walk for extended periods while assisting guests. Must be able to lift and carry objects up to 50 lbs regularly. Flexible schedule, including availability for evenings, weekends, and holidays to meet guest service needs. Occasional outdoor work when assisting guests with transportation or luggage.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

1. Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

We are visionaries in the hospitality industry, fueled by innovation and precision, and guided by our core values, which are Courage, Vigilance, Collaboration, Passion, Creativity, and Empowerment.

All Stonebridge openings are projected to close within 30 days of the original posting date.

This position will no longer be available 30 days from: 2026-09-09

1. Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.