Guest Bell Attendant: Luggage & Shuttle Concierge

Remington Hospitality; Anchorage (AK); On-site; USD 17,000 - 28,000; Full time

Job summary

Remington Hospitality in Anchorage seeks a friendly bell staff member to greet guests, assist with luggage, and operate the hotel shuttle. You will have knowledge of the property, direct guests to facilities, and promote on-site amenities to enhance guest experiences.

Role requires prompt bell service within two minutes and accurate record-keeping for luggage. This on-site position supports busy hotel operations and guest satisfaction.

Responsibilities

• Greet all guests arriving and departing the hotel, hold the front doors as they enter and exit. Ensure guests feel welcome to the hotel, and provide excellent guest service.
• Carry baggage to the guest's room. Accurately tag and store luggage for guest as needed and maintain accurate records of incoming and outgoing luggage.
• Safely drive the hotel shuttle van.
• Have knowledge of the hotel property, hotel staff and hotel services, with hours of operation. Give clear and accurate directions to hotel facilities and rooms, as well as local area attractions.
• Suggest and "sell" the amenities of the hotel (i restaurant, lounge, spa, etc).
• Respond to request for bell services within 2 minutes.

Job description

Remington Hospitality in Anchorage seeks a friendly bell staff member to greet guests, assist with luggage, and operate the hotel shuttle. You will have knowledge of the property, direct guests to facilities, and promote on-site amenities to enhance guest experiences.

Role requires prompt bell service within two minutes and accurate record-keeping for luggage. This on-site position supports busy hotel operations and guest satisfaction.