Guest Services Bellperson & Shuttle Driver

Pier House; Anchorage, Northern (AK, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Sheraton Anchorage Hotel & Spa in downtown Anchorage, AK seeks a full-time Bell Attendant to warmly greet guests, assist with luggage, and safely shuttle guests to their rooms and destinations. You will know hotel services, upsell dining and spa options, respond to bell requests within minutes, and work as part of a dynamic team to ensure an outstanding guest experience.

Flexibility to work varying shifts including nights, weekends and holidays, and a proactive approach to problem-solving are

Qualifications

• Experience delivering excellent guest service.
• Ability to work nights, weekends, and holidays.
• Valid driver's license with safe driving record.
• Strong teamwork and communication skills.
• Ability to lift up to 25 pounds.

Responsibilities

• Greet guests on arrival and departure.
• Assist with baggage and luggage handling.
• Safely drive the hotel shuttle.
• Provide directions and information about hotel and local attractions.
• Sell hotel amenities such as restaurant, lounge, spa.
• Respond to bell services requests within 2 minutes.

Skills

Guest service

Customer service

Team player

Driver's license

Job description

Sheraton Anchorage Hotel & Spa in downtown Anchorage, AK seeks a full-time Bell Attendant to warmly greet guests, assist with luggage, and safely shuttle guests to their rooms and destinations. You will know hotel services, upsell dining and spa options, respond to bell requests within minutes, and work as part of a dynamic team to ensure an outstanding guest experience.

Flexibility to work varying shifts including nights, weekends and holidays, and a proactive approach to problem-solving are