Guest Attendant

Hotelmc; Miramar (FL); On-site; Full time

Job summary

Join a leading hotel management company as a Guest Attendant at Woodspring Suites in Miramar, FL. This role is vital for providing exceptional customer service and ensuring guest satisfaction. You'll handle front office operations, assist with guest services, and maintain the property. We value a performance-based culture and offer opportunities for career growth. Competitive hourly pay and benefits available for full-time employees.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Paid Time Off

DailyPay Access

Employee Assistance Program

Qualifications

• At least one year in customer service, hotel experience preferred.
• Strong organizational and problem-solving skills.

Responsibilities

• Handling reservations, check-ins, check-outs, and paperwork review.
• Meeting guest needs, conducting tours, closing sales.
• Washing, drying, folding linens, maintaining laundry area.

Skills

Organizational Skills

Problem-Solving

Job description

Exciting Opportunity: Guest Attendant at Woodspring Suites in Miramar, FL!

About the Role: Hotel Management & Consulting is seeking a positive, professional, and problem-solving Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests.

Our Culture: We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Benefits:

• Hourly Rate: Dependent on experience, $15.00 - $17.00.
• DailyPay Access: Flexible pay options to access your earnings when you need them.
• Benefits: Medical, dental, and vision benefits in addition to paid time off for full-time employees.
• Employee Assistance Program: Complimentary benefit to assist with personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company for dedicated employees.

Primary Duties:

1. Front Office Operations: Handling reservations, check-ins, check-outs, and paperwork review.
2. Guest Services: Meeting guest needs, conducting tours, closing sales, fulfilling special requests.
3. Laundry Duties: Washing, drying, folding linens, maintaining laundry area.
4. Cleaning & Maintenance: Performing cleaning tasks, stocking supplies.
5. Sales & Marketing: Assisting with guest sales and marketing initiatives.
6. Emergency Procedures: Following emergency protocols and ensuring security.
7. Other Duties as Assigned.

Preferred Qualifications:

• At least one year in customer service, hotel experience preferred.
• Strong organizational and problem-solving skills.
• Proactive approach to solving problems.

Physical Requirements:

• Climbing stairs and ladders.
• Tasks involving kneeling, squatting, standing, sitting, bending, twisting.
• Lifting up to 20 lbs regularly, up to 50 lbs occasionally.

Hotel Management and Consulting, Inc. reserves the right to modify this job description. This is not an employment contract. Employment remains "at will." We comply with all applicable laws and provide equal opportunity employment without discrimination based on race, gender, age, disability, or other protected status. We participate in E-Verify and maintain a drug-free workplace.