Guest Attendant

HMC Hotel Management Consulting; Bradenton (FL); On-site; Full time

Job summary

Join a leading hotel management company as a Guest Attendant at WoodSpring Suites in Bradenton, FL. This role is vital for ensuring guest satisfaction and involves various responsibilities from front office operations to cleaning duties. The company promotes a performance-based culture with opportunities for career growth and offers competitive benefits including medical, dental, and vision coverage.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Paid Time Off

DailyPay Access

Employee Assistance Program

Career Growth Opportunities

Qualifications

• At least one year in customer service; hotel experience preferred.
• Proficient with computers.

Responsibilities

• Manage front office operations including reservations and check-ins.
• Provide guest services and fulfill requests.
• Perform laundry duties and maintain cleanliness.

Skills

Customer Service

Communication

Problem Solving

Organizational Skills

Job description

Join to apply for the Guest Attendant role at HMC Hotel Management Consulting

Exciting Opportunity: Guest Attendant at WoodSpring Suites in Bradenton, FL!

About the Role:

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests.

Our Culture:

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Benefits:

• Hourly Rate: Dependent on experience, $15.00 - $17.00.
• DailyPay Access: Flexible pay options to access your earnings when you need them.
• Benefits: Medical, dental, and vision benefits in addition to paid time off for full-time employees.
• Employee Assistance Program: Support for personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company.

Primary Duties:

• Front Office Operations: Reservations, check-ins, check-outs, and paperwork review.
• Guest Services: Meeting guest needs, conducting tours, closing sales, fulfilling requests.
• Laundry Duties: Washing, drying, folding linens, maintaining laundry area.
• Cleaning & Maintenance: Cleaning public areas, stocking supplies.
• Sales & Marketing: Assisting with guest sales and marketing initiatives.
• Emergency Procedures: Following safety protocols and ensuring security.
• Other Duties as Assigned.

Preferred Qualifications:

• At least one year in customer service; hotel experience preferred.
• Proficient with computers.
• Excellent communication skills.
• Strong organizational and problem-solving skills.
• Proactive approach to solving problems.

Physical Requirements:

• Climbing stairs and ladders.
• Performing tasks involving kneeling, squatting, standing, sitting, bending, and twisting.
• Lifting up to 20lbs regularly, up to 50lbs occasionally.

Hotel Management and Consulting, Inc. reserves the right to modify this job description. Employment is at-will. Equal employment opportunity is provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, parental status, national origin, age, disability, political affiliation, military status, or other non-merit factors. We comply with all applicable laws, including E-Verify. Harassment and discrimination are strictly prohibited. We are a drug-free workplace.