Guest Arrival & Park Experience Ambassador

Entertainment Places; Tampa (FL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

FREE park admission

Discounts on park tickets

Park discounts on food

Scholarship opportunities

Exclusive employee events

Job summary

Busch Gardens in Florida is seeking a Guest Arrival Ambassador to greet guests and deliver exceptional service. You will process reservations, manage crowd flow, and assist with parking and show timing information with a positive, enthusiastic spirit.

Key responsibilities include answering guest questions, resolving issues, handling monetary transactions, and coordinating with a team to maintain smooth operations and safety standards throughout the park.

Qualifications

• At least 18 years old.
• Ability to work indoors and outdoors in varied weather.
• Excellent communication and problem-solving skills.
• Ability to push, pull and lift at least 50 lbs.
• Basic computer skills with Windows/Office.
• Flexibility to work varied shifts.
• Ability to process monetary transactions and use a register.
• Monetary handling experience is a plus.
• Ability to walk and stand for long periods.
• Team player with a positive attitude.

Responsibilities

• Greet and interact with guests
• Answer questions and resolve guest issues
• Advise guests on show times and attraction information
• Facilitate organized guest traffic flow, including parking lot
• Perform crowd control to open/close location
• Process monetary transactions accurately
• Handle will call and interaction program requests
• Adhere to monetary handling policies and procedures
• Work as part of a team to increase productivity while delivering excellent guest service
• Practice safe work habits, including PPE

Skills

Guest service

Communication

Problem solving

Cash handling

Teamwork

Multitasking

Weather adaptability

Physical stamina

Job description

Busch Gardens in Florida is seeking a Guest Arrival Ambassador to greet guests and deliver exceptional service. You will process reservations, manage crowd flow, and assist with parking and show timing information with a positive, enthusiastic spirit.

Key responsibilities include answering guest questions, resolving issues, handling monetary transactions, and coordinating with a team to maintain smooth operations and safety standards throughout the park.