Guest Arrival Concierge | Free Park Access & Perks

United Parks & Resorts; Williamsburg (VA); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

FREE park admission

Discounts on park admission tickets

Park discounts on food, merchandise

Scholarship opportunities

Exclusive employee events and gives-

Job summary

Busch Gardens is a place of thrills, fun and positive, lasting memories. As a Part-Time Toll Plaza Ambassador, you will greet guests, verify parking, and process park entry with a fast, friendly approach.

You’ll help keep traffic flowing and set a welcoming tone for every visitor. You'll work on the Guest Arrival team, handling transactions, following POS policies, and collaborating with teammates to ensure safety and efficiency.

Qualifications

• A passion for customer service
• Outstanding communication and problem-solving abilities
• Active listener with the ability to anticipate guests' needs
• Ability to work in a team to promote and ensure a safe and secure environment
• Basic computer skills with Windows/Microsoft programs
• Flexibility to perform varied duties
• Ability to process monetary transactions and accurately use a register

Responsibilities

• Greet guests at the Toll Plaza and efficiently verify or process parking for park entry
• Process transactions in a fast & friendly manner
• Adhere to all POS policies and procedures
• Work as part of a team to increase productivity while providing excellent guest service
• Practice safe work habits, including the use of personal protective equipment
• Work other areas of the Guest Arrival team as needed

Skills

Customer service

Communication

Problem-solving

Active listening

Teamwork

Windows basics

Cash handling

Tools

POS system

Cash register

Microsoft Windows

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. As a Part-Time Toll Plaza Ambassador, you will greet guests, verify parking, and process park entry with a fast, friendly approach.

You’ll help keep traffic flowing and set a welcoming tone for every visitor. You'll work on the Guest Arrival team, handling transactions, following POS policies, and collaborating with teammates to ensure safety and efficiency.