Park Guest Experience Ambassador

United Parks & Resorts, Inc.; Tampa (FL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets for family &

Park discounts on food, merchandise, &

Scholarship opportunities

Exclusive employee events

Job summary

United Parks & Resorts is seeking team members for Busch Gardens in Tampa to help maintain cleanliness, operate equipment, assist guests, and support opening/closing procedures. You will interact with guests, answer questions, and contribute to a safe, enjoyable park experience.

Join a fast-paced team and take advantage of perks like free park admission, friend/family discounts, food/merchandise discounts, and scholarship opportunities.

Qualifications

• Must be at least 16 years old.
• Commitment to exceptional guest service.
• Strong communication, interpersonal and multi-tasking skills.
• Ability to pass all necessary training.
• Ability to remain calm and troubleshoot in stressful situations.
• Ability to thrive in a fast-paced environment.
• Ability to stand and walk for the entire shift.
• Ability to climb ladders, stadium steps, and uneven surfaces.
• Ability to lift up to 50 lbs. and push/pull up to 300 lbs. with assistance.
• Comfortable working around water and animals.
• Must be able to work indoors/outdoors in all weather conditions.

Responsibilities

• Maintain cleanliness of restroom/park areas.
• Operate and maintain blow packs, pressure washers, vacuums, fire hoses, etc.
• Stock restroom supplies.
• Maintain/organize storage closet.
• Notify leadership of any supplies needed.
• Report any concerns or repair needs in restroom facilities.
• Sweep debris from pathways while scanning landscape for trash.
• Maintain hand washing stations.
• Change trash bags.
• Ensure safe and efficient line speed and crowd flow through stadiums.
• Interact with guests and answer guest questions.
• Complete opening and closing procedures.
• Direct guests to attractions.
• Assist with park emergencies, including inclement weather.
• Perform other duties as assigned.

Skills

Strong team player

Commitment to guest service

Strong communication

Interpersonal skills

Multi-tasking

Ability to pass training

Calm under pressure

Fast-paced environment

Stand/walk for shift

Climb ladders/steps

Lift up to 50 lbs

Protective gear training

Bilingual desirable

Job description

United Parks & Resorts is seeking team members for Busch Gardens in Tampa to help maintain cleanliness, operate equipment, assist guests, and support opening/closing procedures. You will interact with guests, answer questions, and contribute to a safe, enjoyable park experience.

Join a fast-paced team and take advantage of perks like free park admission, friend/family discounts, food/merchandise discounts, and scholarship opportunities.