Guest Arrival & Luggage Concierge

Olive Avenue Staffing Llc; Saint Petersburg (FL); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Kolter Hospitality is seeking a friendly Bellman in Saint Petersburg, FL to enhance guest experiences from arrival to departure. You will assist guests with luggage, provide local information, and maintain a welcoming lobby environment.

Responsibilities include greeting guests, transporting luggage, escorting to rooms, guiding about amenities and exits, handling transportation requests, and following safety and emergency procedures.

Responsabilidades

• Greet arriving and departing guests warmly, opening doors and offering assistance immediately.
• Transport guest luggage efficiently to and from guest rooms, vehicles, and the holding area.
• Escort guests to rooms while highlighting hotel amenities, emergency exits, and room features.
• Store and label guest baggage securely using the proper luggage tagging system.
• Provide accurate directions and information regarding local attractions, dining, and hotel services.
• Maintain the cleanliness and organization of the lobby, front entrance, and bell desk.
• Arrange or assist with guest transportation requests, including taxis, shuttles, and rideshares.
• Deliver messages, packages, and amenities to guest rooms promptly and professionally.
• High level understanding of emergency procedures to assist in directing guests during evacuations.
• Follow proper lost and found procedures for items left behind in public areas or carts.
• Follow all safety and lifting procedures while handling heavy luggage and equipment.

Descripción del empleo

Kolter Hospitality is seeking a friendly Bellman in Saint Petersburg, FL to enhance guest experiences from arrival to departure. You will assist guests with luggage, provide local information, and maintain a welcoming lobby environment.

Responsibilities include greeting guests, transporting luggage, escorting to rooms, guiding about amenities and exits, handling transportation requests, and following safety and emergency procedures.