Guest Arrival Concierge & Luggage Porter

Soho House via Caterer.com; Kentucky; On-site; USD 16,000 - 22,000; Part time

Benefits offered by this job

Weekly Pay

Team meal whilst on shift prepared by

50% Team discount on Food & Drink

Staff Room Rates

Health Cash Plan (Option to add depend

Dental Plan (option to add dependents)

Birthday Day Off after 1 year

Up to 50% Staff Discount on Cowshed &,

Paid charity days with Soho Impact

Free Counselling Sessions

Cookhouse & House Tonic training

Continuous training

Team Events

Job summary

Soho House Bath is seeking a Reception Porter to support front of house and luggage, ensuring welcoming arrivals and departures. This part-time role involves assisting with luggage, guest requests, and coordinating with Front of House and Accommodation teams.

A full UK driving licence is essential; previous porter or guest-facing hospitality experience is an advantage. The role offers weekly pay, staff meals, generous staff discounts, and ongoing training.

Qualifications

• Full, valid UK driving licence is essential.
• Previous experience in a porter, hospitality, or guest-facing role is an advantage but not essential.
• Good communication skills and ability to work as part of a team.
• Reliability, punctuality, and a strong work ethic.
• Willingness to work flexible hours, including weekends and public holidays.
• Ability to multitask and follow written and verbal instructions.

Responsibilities

• Welcome guests and assist with luggage on arrival and departure.
• Escort guests to rooms and provide a warm introduction to the House.
• Support Front of House with guest requests and general assistance.
• Maintain cleanliness and organisation of luggage/vehicle storage areas.
• Assist with deliveries, room moves, and internal requests as needed.
• Conduct regular checks of public areas and report hazards.
• Support other departments during busy periods to ensure smooth operations.
• Always represent Soho House standards, values, and service style.

Skills

Customer service

Communication

Teamwork

Reliability

Punctuality

Flexible hours

Job description

Soho House Bath is seeking a Reception Porter to support front of house and luggage, ensuring welcoming arrivals and departures. This part-time role involves assisting with luggage, guest requests, and coordinating with Front of House and Accommodation teams.

A full UK driving licence is essential; previous porter or guest-facing hospitality experience is an advantage. The role offers weekly pay, staff meals, generous staff discounts, and ongoing training.