Guest Advocate: Flexible Shifts & Fast-Paced Service

Target; Niles (OH); On-site; USD 21,000 - 32,000; Part time

Job summary

Target is seeking a Guest Advocate to help guests with a welcoming experience, assist with store services, and support checkout operations. You will engage customers, explain benefits, and help guests use the Target App and Drive Up or Order Pickup features.

Flexibility for varied shifts, strong teamwork, and a commitment to accurate service are expected. Safety, courtesy, and a positive guest experience are emphasized in daily duties.

Qualifications

• Excellent communication and guest interaction skills.
• Welcoming, helpful attitude toward guests and coworkers.
• Attention to detail and accuracy in transactions.
• Able to educate guests on products and app features.
• Comfort with handheld scanners and store tech.
• Ability to work both independently and in a team.
• Remain composed in a fast-paced environment and handle multiple tasks.

Responsibilities

• Create an easy, inspiring guest experience by greeting and assisting.
• Help guests find products, resolve issues, and ensure smooth shopping.
• End every interaction with a thank you and a positive attitude.
• Support team and adapt to business needs while maintaining standards.
• Promote promos, loyalty programs, and app features to guests.
• Scan and bag items, and assist with pickup and drive-up orders.
• Maintain cleanliness and safety, and comply with policies.

Skills

Effective communication

Welcoming attitude

Attention to detail

Educate guests

Handheld scanners

Teamwork

Stay composed

Problem solving

Job description

Target is seeking a Guest Advocate to help guests with a welcoming experience, assist with store services, and support checkout operations. You will engage customers, explain benefits, and help guests use the Target App and Drive Up or Order Pickup features.

Flexibility for varied shifts, strong teamwork, and a commitment to accurate service are expected. Safety, courtesy, and a positive guest experience are emphasized in daily duties.