Guest Advocate: Fast-Paced Front-Of-Store Support

Target; Fremont (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Target is seeking a Guest Advocate to welcome and assist guests across the store, delivering friendly, efficient service and helping with digital tools like the Target App. You will respond to questions, resolve issues, and guide customers through promotions and loyalty programs.

The role emphasizes teamwork in a fast-paced environment with flexible hours, including nights and weekends, while maintaining safety and store standards.

Qualifications

• Experience in guest/service environments preferred.
• Ability to greet and assist guests with a friendly, helpful attitude.
• Strong communication skills and attentiveness to guest needs.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on commitments.
• Greet guests and assist with finding products or resolving issues.
• Accept returns or exchanges per store policies and assist teammates as needed.
• Maintain clean, organized work area and assist with stocking during open hours.
• Explain and promote Target benefits, apps, and loyalty programs.

Skills

Guest interaction

Customer service

Communication

Teamwork

Tools

Handheld scanners

POS systems

Job description

Target is seeking a Guest Advocate to welcome and assist guests across the store, delivering friendly, efficient service and helping with digital tools like the Target App. You will respond to questions, resolve issues, and guide customers through promotions and loyalty programs.

The role emphasizes teamwork in a fast-paced environment with flexible hours, including nights and weekends, while maintaining safety and store standards.