Guest Activities Coordinator – Resort Experiences

Travel + Leisure Co.; Sevierville (TN); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Travel + Leisure Co. is seeking an Activities Associate I at Club Wyndham Smoky Mountains Resort in Sevierville. You will organize and lead guest activity programs, and supervise areas like the activity center, pool, theater, and fitness facility to create memorable vacation experiences.

You'll bring creativity, excellent communication, and the ability to handle safety and guest needs, with a willingness to work evenings, weekends, and holidays in a dynamic hospitality environment.

Qualifications

• Creativity and customer obsession as core traits.
• Excellent communication skills with guests and team.
• Ability to exercise good judgement in guest interactions.
• Valid driver's license and comfortable operating shuttles or vans.
• Proficiency with Word, Excel and Outlook.

Responsibilities

• Create, plan and execute guest activity programs for the resort.
• Monitor, supervise, and assist guests in the activity center.
• Promote and register guests for resort activities.
• Conduct and record inspections of activity areas per standards.
• Manage a cash bank following cashiering procedures when applicable.
• Attend required trainings and handle safety issues promptly.

Skills

Creativity

Customer obsession

Excellent communication

Good judgement

Driver's license

Shuttle/van operation

MS Word

MS Excel

MS Outlook

Flexible schedule

Lifeguard

CPR

First Aid

Alcohol Awareness Card

Food Server Health Card

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Travel + Leisure Co. is seeking an Activities Associate I at Club Wyndham Smoky Mountains Resort in Sevierville. You will organize and lead guest activity programs, and supervise areas like the activity center, pool, theater, and fitness facility to create memorable vacation experiences.

You'll bring creativity, excellent communication, and the ability to handle safety and guest needs, with a willingness to work evenings, weekends, and holidays in a dynamic hospitality environment.