Activities Coordinator

Westgate Resorts; Gatlinburg (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Daily pay

Paid time off

Holidays

Tuition assistance

Employee assistance program

Life insurance

Pet insurance

Job summary

Westgate Smoky Mountain Resort & Spa in Gatlinburg, TN is seeking an Activities Coordinator to craft engaging programs for guests of all ages. You will lead diverse activities, organize events, and collaborate with teams to ensure memorable stays.

The role requires energy, strong interpersonal skills, and a willingness to work weekends and holidays. You’ll operate golf carts, handle small transactions, and help maintain guest safety and enjoyment across the resort.

Qualifications

• Must be able to lift 50lbs and work in outdoor weather conditions.
• Must be able to work weekends and holidays as needed.
• Must have a valid driver’s license to drive company golf carts.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Responsibilities

• Conduct a diverse range of activities for adults and children.
• Organize activity programs, special events, and guest trips.
• Actively participate in all special events to elevate guest experiences.
• Propose and develop ongoing activity ideas to enrich guest stays.
• Maintain a detailed daily log and track guest participation.
• Manage monetary transactions and uphold accounting procedures.
• Perform other tasks related to Activities Dept., including clerical/administrative duties.
• Utilize computer skills for equipment check-outs to resort guests.
• Enforce safety regulations and guidelines for guest welfare.
• Keep the Activities Center and surrounding areas clean and organized.
• Assist in inventory management as needed.

Skills

Interpersonal skills

Energetic

Lift 50lbs

Weekend availability

Driver's license

Computer skills

Tools

Computer skills

Job description

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

Are you passionate about creating memorable experiences for both adults and children? Join our team where you'll be responsible for curating engaging activities and ensuring guests have an unforgettable stay.

As Activities Coordinator, you will:

• Conduct a diverse range of activities for both adults and children
• Organize activity programs, special events, and guest trips
• Actively participate in all special events to elevate guest experiences
• Propose and develop ongoing activity ideas to enrich guest stays
• Maintain a detailed daily log and track guest participation
• Manage monetary transactions and uphold accounting procedures
• Perform other tasks related to Activities Dept., including clerical/administrative duties
• Utilize computer skills for equipment check-outs to resort guests
• Enforce safety regulations and guidelines for guest welfare
• Keep the Activities Center and surrounding areas clean and organized
• Assist in inventory management as needed

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Qualifications

• Strong interpersonal skills to collaborate effectively with others
• High energy, enthusiasm, and dedication to the role
• Must be able to lift 50lbs and work in outdoor weather conditions
• Must be able to work weekends and holidays as needed
• Must have a valid driver’s license to drive company golf carts
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.