GTM Systems Administrator (Salesforce)

Island; Dallas (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Island is seeking a passionate GTM Systems Admin to join our North America team. You will own and improve the systems that power our go-to-market organization, with Salesforce at the center of a connected, scalable, and reliable technology ecosystem.

You will take a hands-on approach to building and maintaining Salesforce automation, supporting integrations across connected platforms, performing manual data entry and cleanup, and helping keep access, data, and system performance reliable as the

Qualifications

• 2–4 years of hands-on Salesforce administration experience, ideally supporting a GTM or Revenue Operations function.
• Working knowledge of Salesforce Flow, including experience building or maintaining record-triggered and screen flows.
• Experience supporting projects from requirements gathering through testing and release, with guidance from senior team members.
• Strong interpersonal and communication skills, with comfort working directly with non-technical stakeholders.

Responsibilities

• Support and maintain our Salesforce org, including building and troubleshooting Flow-based automation under the guidance of senior team members.
• Assist with maintaining integrations and workflows across our GTM stack, including Salesloft, Clari, Nooks, DealHub, Onfire, ZoomInfo, LinkedIn Sales Navigator, 6sense, and other connected platforms.
• Perform manual data entry, data cleanup, and data quality checks within Salesforce and connected systems.
• Support user provisioning, access, and application assignments through Okta, including basic troubleshooting of SSO and provisioning issues.
• Triage and work through system requests submitted via our Jira-based intake and release process, escalating complex issues as needed.
• Partner with GTM leadership and end users to gather requirements for smaller-scope requests and provide clear updates on progress.
• Document processes, configurations, and key decisions to support team knowledge sharing.
• Monitor data quality, system performance, and automation health across the stack, flagging issues to senior team members when needed.
• Support onboarding and offboarding of GTM tool users in coordination with Okta and downstream systems.
• Manage multiple requests and tasks with growing independence, while collaborating closely with senior GTM systems staff.
• Take on light development or scripting tasks (e.g., basic Apex, validation rules, or formula fields) with support and code review from senior engineers.

Skills

Salesforce Admin

Salesforce Flow

GTMOps

Stakeholder Communication

Data Quality

Tools

Salesforce

Jira

Okta

Apex

Job description

Island is the ideal environment for enterprise work - security is everywhere without ever getting in the way. Island unifies AI enablement, network access, data protection, identity, and endpoint control into one coherent workspace, giving organizations universal visibility and control while delivering a fast, fluid, beautifully simple experience to users. It's not just a better way to secure work. It's a better way to work.

Backed by Coatue Management, Insight Partners, Sequoia Capital, and others, and trusted by some of the largest enterprises on the planet, Island is redefining what the modern workplace can be. Candidates must be a US Citizen and not require sponsorship.

Recent Awards:

2026 - #28 + ONLY DFW Company on the CNBC Disruptor 50 List

2025 - #1 in LinkedIn's Top Startups of 2025

2025 - #6 in the 2025 Dallas 100 Entrepreneur Awards

We are looking for a passionate and experienced GTM Systems Admin to join our North America team. This individual will own and continuously improve the systems that power our go-to-market organization, with Salesforce at the center of a connected, scalable, and reliable technology ecosystem.

Role Overview

As a GTM Systems Admin (Salesforce Admin) at Island, you will support Salesforce and the broader GTM technology stack under the guidance of senior systems team members. You will work closely with GTM leadership and end users to understand day-to-day system needs, execute configuration changes and data updates, and help deliver requests through a structured intake and release process.

You will take a hands‑on approach to building and maintaining Salesforce automation, supporting integrations across connected platforms, performing manual data entry and cleanup, and helping keep access, data, and system performance reliable as the business grows. You'll have the opportunity to develop your Salesforce administration and light development skills while contributing to how GTM systems operate at Island.

What You'll Do

• Support and maintain our Salesforce org, including building and troubleshooting Flow-based automation (record-triggered flows, screen flows, scheduled flows) under the guidance of senior team members.
• Assist with maintaining integrations and workflows across our GTM stack, including Salesloft, Clari, Nooks, DealHub, Onfire, ZoomInfo, LinkedIn Sales Navigator, 6sense, and other connected platforms.
• Perform manual data entry, data cleanup, and data quality checks within Salesforce and connected systems.
• Support user provisioning, access, and application assignments through Okta, including basic troubleshooting of SSO and provisioning issues.
• Triage and work through system requests submitted via our Jira‑based intake and release process, escalating complex issues as needed.
• Partner with GTM leadership and end users to gather requirements for smaller‑scope requests and provide clear updates on progress.
• Document processes, configurations, and key decisions to support team knowledge sharing.
• Monitor data quality, system performance, and automation health across the stack, flagging issues to senior team members when needed.
• Support onboarding and offboarding of GTM tool users in coordination with Okta and downstream systems.
• Manage multiple requests and tasks with growing independence, while collaborating closely with senior GTM systems staff.
• Take on light development or scripting tasks (e.g., basic Apex, validation rules, or formula fields) with support and code review from senior engineers.

What You Bring

• 2–4 years of hands‑on Salesforce administration experience, ideally supporting a GTM or Revenue Operations function.
• Working knowledge of Salesforce Flow, including experience building or maintaining record‑triggered and screen flows.
• Experience supporting projects from requirements gathering through testing and release, with guidance from senior team members.
• Strong interpersonal and communication skills, with comfort working directly with non‑technical stakeholders.
• Solid problem‑solving and analytical skills, with a willingness to ask questions and elevate when needed.
• Strong attention to detail and follow‑through, particularly for data entry and configuration accuracy.
• Comfort working both independently on well‑defined tasks and collaboratively as part of a team.

Preferred Experience

• Exposure to at least one of the following platforms, or comparable GTM systems: Salesloft, Clari, Nooks, DealHub, Onfire, ZoomInfo, LinkedIn Sales Navigator, and 6sense.
• Experience working within a Jira‑based ticketing or intake process.
• Basic familiarity with Apex, SOQL, or other light development skills.
• Interest in growing into a more senior GTM systems or Salesforce architecture role over time.

Preferred Certifications

• Salesforce Certified Administrator, or equivalent hands‑on experience administering a Salesforce environment.
• Salesforce Certified Platform App Builder is a plus but not required.

*Candidates must be a US Citizen and be ok working in the office (Monday through Friday)

Island is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.