GTM Engineer — Systems and Infrastructure

Clay; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Clay, located in New York, NY, is seeking an experienced Technical RevOps professional to build and maintain core GTM infrastructure using Salesforce and Clay. This role aims to ensure that systems are robust and reliable as the company scales.

You will design Salesforce objects, workflows, and connect systems through APIs, serving as the primary builder for various teams. Candidates should have 6-10 years of relevant experience, especially in Salesforce, and be adept with automation and scripting.

The successful applicant will play a crucial role in refining business processes into reliable systems that support GTM initiatives.

Qualifications

• 6-10 years in Technical RevOps or GTM Engineering experience.
• 3 years in RevOps/Sales Ops or equivalent.
• Hands-on Salesforce experience with flows and custom objects.

Responsibilities

• Design Salesforce objects and workflows for GTM teams.
• Maintain CPQ and billing workflows within Salesforce.
• Connect Salesforce with other systems through APIs.

Skills

Salesforce

Python

SQL

APIs

JavaScript

TypeScript

Data visualization tools

Automation design

Tools

Gainsight

ChurnZero

Vitally

Job description

We're looking for someone to build and maintain our core GTM infrastructure including Salesforce and our Clay instance. As we scale, the robustness and reliability of these systems will be a core success metric for the company. You'll be the person who builds within Salesforce and Clay: owning the objects, functions, tables, flows, automations, and integrations that keep our revenue motion running cleanly and give every team what they need to execute.

What You'll Do

• Design and build Salesforce objects, flows, validation rules, reports, and dashboards that support GTM teams across the company
• Build and maintain CPQ and billing workflows within Salesforce, ensuring clean handoffs between sales, finance, and post‑sale teams
• Serve as the primary Salesforce builder for cross‑functional teams: Sales, Tech Partnerships, CX, Finance, and more, translating process needs into technical solutions
• Push the limits of Clay and extend our platform into new use cases, feed our product team innovative ideas, dogfood new features and act as a practitioner evangelist of Clay infrastructure and GTM Engineering
• Engineer our internal Clay instance for maximal scale and reliability -- role model this development to the market as you lead the development of this practice
• Design protocols, observability and debugging principles to ensure our systems maintain high uptime
• Partner deeply with GTM leaders and frontline teams to understand how our revenue motion works today and where it breaks
• Identify opportunities to automate and redesign workflows using better systems design and AI
• Design for data quality — build validation, governance, and structure that the rest of the GTM stack can rely on
• Connect Salesforce to adjacent systems through APIs, webhooks, and automation layers so information moves cleanly across the stack
• Document what you build so others can understand, trust, and extend your work

What We're Looking For

• At least 6‑10 years working in a combination of Technical RevOps, GTM Engineering, site reliability engineering (SRE) experience or other similar applied technical discipline
• At least 3 years in RevOps/Sales Ops or GTM Engineering or equivalent
• Proven ability to build and problem solve with methods incorporating Python, JavaScript, SQL, SOQL, or TypeScript; we pull our own data on this team
• Track record of partnering successfully with data engineering to develop and maintain core pipelines including experience using data warehouses, BI tools, or event‑driven systems
• Experience building, developing or connecting core systems like Salesforce and adjacent GTM systems including hands on experience with CS tooling such as Gainsight, Vitally, or ChurnZero
• Deep hands‑on Salesforce experience — Flow, custom objects, validation rules, triggers, and reports and experience building or maintaining CPQ and billing workflows within Salesforce
• Strong hands‑on ability with APIs, webhooks, and cross‑system workflow design
• Proven ability to operate effectively in ambiguous and fluid hypergrowth environments -- you not only embrace change but drive it
• Experience building in Clay as a primary workflow or enrichment layer is not required but is highly preferred (successful candidates with no experience in Clay will show increasing proficiency throughout the interview process)
• Bonus points for experience in analytics engineering, data science and /or programming languages
• Bonus points for: Salesforce Administrator, Developer, or CPQ Specialist certification, experience as a software / infrastructure engineer

Why This Role Is Different

Clay is GTM infrastructure so this is not a traditional Salesforce admin role.

The discipline you help to pioneer will look more like applied site reliability engineering using Clay. By necessity you will be a builder — someone who takes messy business processes and turns them into clean, reliable systems that GTM teams can actually depend on. That means understanding how the revenue motion works, designing for scale, and treating Salesforce as a product that needs to be maintained and improved over time.

Department: GTM - Ops