GTM Strategy & Operations - NY, Headquarters

Capsule Corporation; New York (NY); On-site; USD 110,000 - 175,000; Full time

Job summary

Capsule is looking for a GTM Strategy & Operations expert to manage strategic partnerships within healthcare. Based in New York, this role demands 2 to 8+ years in consulting or related fields and a proactive attitude. You'll drive partnership success through analysis, trust-building, and AI usage, owning the lifecycle from beginning to end. Join us as we scale our AI-driven pharmacy platform, contributing to innovative healthcare solutions and working closely with various stakeholders.

Qualifications

• 2 - 8+ years of experience in management consulting or related fields.
• Ambitious and proactive problem solver with high impact career aspirations.
• Ability to communicate effectively at all levels of the organization.
• Thrives in dynamic and ambiguous environments.
• Experience in healthcare or healthtech is a plus.

Responsibilities

• Own the full lifecycle of strategic partnerships.
• Analyze partnership performance and translate insights into action.
• Design workflows using AI for efficiency.
• Build and maintain trusted relationships with partners.
• Represent the product and surface insights internally.

Skills

Management consulting

Client services

Financial services

Healthcare technology

Building trust

AI awareness

Job description

GTM Strategy & Operations - NY, Headquarters

Address: 127 West 30th Street, New York, NY, 10001, US

Compensation: $110,000.00 - $175,000.00/year

Schedule: Full time

Job Type: Permanent

About Capsule

Capsule is a new kind of pharmacy. One that is smarter, friendlier, faster and hand-delivers your medication, same-day, for free. Capsule is the largest digital pharmacy in the U.S. and has raised over $500MM from the best healthcare and technology investors in the world. People succeed in our culture when they are intensely focused on our customers, are energized by accomplishing ambitious goals, and push themselves and their teammates to be their best.

The Role

Capsule recently launched an AI-powered platform embedded inside physician practices with an immediate positive market response. Live in thousands of provider offices across the country, we're rapidly scaling to meet demand - and we’re just getting started.

As part of the GTM team, you’ll own select partnerships end to end. You'll sit at the intersection of sales, partner success, product, and operations - turning every touchpoint with provider practices into learnings for our team and an opportunity to build trust and credibility with the partner and drive product utilization. This is a high-ownership role from day one. You won't just support the work - you'll own and drive it. You’ll build the systems and infrastructure that power the company’s GTM strategy for this product and enable our team to hit ambitious goals.

What You'll Do

• Own the full lifecycle of strategic partnerships with provider groups
• Analyze partnership performance, adoption, patient experience, and more - and translate insights into actions that improve your impact and your partners’ success
• Design how we use AI across our GTM motion - you'll identify, build, and own the workflows and processes that make the whole team faster and smarter
• Build trusted relationships with our partners at all levels - C‑Suite, doctors, frontline staff - you'll travel to be in the room where decisions happen and to represent the product externally as needed
• Be the voice of the partner internally - surface insights and feedback that shape product, operations, and go‑to‑market decisions

Who You Are

• 2 - 8+ years of experience in management consulting, client services, financial services, healthcare technology, and/or fast‑growing startup
• You're ambitious, want to have a high impact career, and are energized by building - you don't wait to be told what to do, you find the problem and solve it
• You build trust quickly and communicate clearly at every level - from staff to C‑suite
• You thrive in ambiguity, move fast, and find a way
• You think about AI constantly. You are energized by its ability to transform how we work and superpower us all. You are resourceful in figuring out how to use it to drive the team goals faster.
• Healthcare or healthtech experience a plus - not required