GTM Revenue Ops Lead - Renewals & Forecasting

Palo Alto Networks; Boston (MA); On-site; USD 82,000 - 132,000; Full time

Job summary

Palo Alto Networks in the Boston area is seeking a Senior Revenue Operations Analyst focused on the SaaS renewals business. You will forecast renewals, analyze churn, and provide actionable insights to optimize renewals processes across global teams.

You will partner with Revenue Operations, Renewal Sales, BI and IT to build robust models, improve territory management in Salesforce, and support Go-To-Market strategies with data-driven decisions.

Qualifications

• Minimum of 5 years of experience in sales operations or renewal operations.
• Strong understanding of renewal rates, forecasting methodologies, and churn strategy.
• Adept in Microsoft Excel, Google Suite, and Salesforce (SFDC).
• Proven ability to work with and influence cross-functional teams without direct report authority.
• Strong collaborator with excellent verbal, written, and presentation communication skills.
• Strong project management skills with a drive for ownership and results.

Responsibilities

• Develop and maintain renewal rate forecasting and risk modeling for the SaaS renewals business.
• Conduct comprehensive risk and churn analyses using predictive analytical models.
• Lead forecast calls and business reviews with global renewal managers.
• Collaborate with Revenue Operations and Renewal Sales leaders to build total forecasts.
• Partner with BI and IT teams to enhance and build robust renewals business modeling.
• Work with IT and Sales Ops to optimize Salesforce territory and opportunity management.
• Drive the operational health of the renewals business through daily management of performance metrics.

Skills

Forecasting

Churn analysis

Cross-functional collaboration

Project management

Communication

Ownership

Tools

Salesforce

Clari

Tableau

Job description

Palo Alto Networks in the Boston area is seeking a Senior Revenue Operations Analyst focused on the SaaS renewals business. You will forecast renewals, analyze churn, and provide actionable insights to optimize renewals processes across global teams.

You will partner with Revenue Operations, Renewal Sales, BI and IT to build robust models, improve territory management in Salesforce, and support Go-To-Market strategies with data-driven decisions.