GTM Operations Lead (Revenue & Partnerships)

Protocol Behavioral Health; Chicago (IL); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Protocol Behavioral Health is seeking a Manager of GTM Operations in Chicago to act as the execution hub across Sales and Partner Success. You will own revenue operations infrastructure, systems, reporting, and processes that illuminate the sales pipeline, partner activity, and results.

Reporting to the Chief Commercial Officer, you will administer HubSpot, improve pipeline discipline, coordinate meetings, and build repeatable operating rhythms. This is a hybrid, hands-on role based in Chicago.

Qualifications

• 5+ years in revenue/ GTM/ sales operations or similar
• Experience administering a CRM with HubSpot
• Ability to build reporting and cadences in lean environments
• Strong project management and cross-functional coordination
• Exceptional attention to detail and reliability
• Excellent written and verbal communication for stakeholders

Responsibilities

• Provide admin and project support across Sales and Partner Success.
• Maintain organized sales/partner materials and collateral.
• Track follow-ups, proposals, and contracts to ensure progress.
• Own and administer HubSpot, build reports and dashboards.
• Coordinate partner meetings, QBRs, and inputs.
• Execute GTM campaigns in HubSpot and manage marketing calendar.
• Own press releases from drafting to publication.
• Plan and execute conferences, including travel, sponsorships and ROI.
• Identify gaps and build repeatable workflows to scale operations.

Skills

Revenue operations

Cross-functional collaboration

Project management

Attention to detail

Written/Verbal communication

Data-driven decision making

Tools

HubSpot

CRM administration

Data dashboards

Job description

Protocol Behavioral Health is seeking a Manager of GTM Operations in Chicago to act as the execution hub across Sales and Partner Success. You will own revenue operations infrastructure, systems, reporting, and processes that illuminate the sales pipeline, partner activity, and results.

Reporting to the Chief Commercial Officer, you will administer HubSpot, improve pipeline discipline, coordinate meetings, and build repeatable operating rhythms. This is a hybrid, hands-on role based in Chicago.