GTM Operations Director

gobravvo; Santa Clara (CA); Remote; USD 170,000 - 210,000; Full time

Benefits offered by this job

Equity participation

Comprehensive benefits

Award-winning workplace

Remote-friendly culture

Job summary

gobravvo is seeking a GTM Operations Director to scale partner-delivered and embedded solutions. The role emphasizes designing operating models that drive predictable outcomes and partner satisfaction across sales channels.

This full-time remote position focuses on building robust GTM workflows, cadence routines, pipeline reviews, and health metrics to empower growth while maintaining compliance. Competitive compensation and comprehensive benefits are offered.

Qualifications

• 10+ years in SaaS operations or revenue/partner ops.
• Proven ability to design and run GTM operating models.
• Strong cross-functional leadership with senior stakeholders.
• Data-driven with metrics, dashboards, and governance.
• Excellent communication for executive decisions.

Responsibilities

• Own end-to-end partner and embedded solution operating model.
• Lead quarterly and monthly business reviews and forecasts.
• Define governance for non-standard deals and new constructs.
• Enhance systems and tools to streamline GTM workflows.
• Collaborate with sales, partnerships, product, finance, and legal.

Skills

GTM strategy

Cross-functional leadership

SaaS operations

Revenue operations

Stakeholder management

Job description

The GTM Operations Director plays a strategic role in driving the growth and scalability of partner-delivered and embedded solutions for leading organizations. As a GTM Operations Director, you will be responsible for designing, implementing, and managing the operating models that enable predictable business outcomes and foster partner satisfaction across diverse sales channels and markets. Serving as the operational hub, you will connect cross‑functional teams including partnerships, product, sales, finance, and legal, ensuring seamless collaboration, compliant execution, and high‑quality delivery of solutions.

In this full‑time remote position, the GTM Operations Director is entrusted with the development and optimization of processes that streamline go‑to‑market (GTM) workflows, while upholding robust compliance standards. You will lead the charge in establishing operating cadences, conducting pipeline and forecast reviews, and setting up program health reporting mechanisms. Your insights will be instrumental in identifying improvement opportunities and driving measurable business impact.

If you are looking to play a pivotal role in a dynamic organization with a record of industry excellence and a commitment to employee success, this opportunity offers a competitive compensation package, comprehensive benefits, and the chance to make a significant impact in the SaaS and partner operations landscape.

GTM Operations Director - Summary

• Lead the strategic and operational oversight of partner and embedded solution operating models from onboarding through execution, billing, and support.
• Act as the operational hub connecting cross‑functional teams for compliant and high‑quality solution delivery.
• Drive process improvement initiatives and implement effective governance for complex deal structures.
• Establish performance measurement systems that support business growth and partner satisfaction.

Duties & Responsibilities

• Own and continuously improve the end‑to‑end partner and embedded solution operating model, ensuring smooth onboarding, execution, billing, and ongoing support.
• Conduct regular operating cadences, including quarterly and monthly business reviews, pipeline and forecast assessments, and program health reporting to drive predictable business outcomes.
• Define and implement governance structures (including RACI, approval protocols, and controls) for non‑standard deals and new solution constructs.
• Lead the enhancement of systems, processes, and tools to streamline partner GTM workflows while maintaining robust compliance and controls.
• Develop and manage performance metrics and dashboards to monitor operational health, identify bottlenecks, and prioritize areas for improvement.
• Collaborate closely with stakeholders in sales, partnerships, product management, finance, and legal to ensure aligned execution of GTM strategies.
• Translate operational data and complexity into clear, actionable recommendations for executive leadership.

Salary & Benefits

• Competitive compensation package designed to attract top talent in GTM and SaaS operations.
• Comprehensive benefits including medical, dental, vision, and life insurance.
• Opportunities for equity participation through an Employee Stock Ownership Program.
• Engagement manager support and access to an award‑winning workplace recognized for its excellence in staffing and talent engagement.

Qualifications & Requirements

• Minimum of 10 years of experience in SaaS operations, revenue operations, or partner/channel operations.
• Proven record of designing and managing complex GTM operating models with measurable business impact.
• Strong cross‑functional leadership and stakeholder management skills, especially with senior leadership in sales, partnerships, product, finance, and legal teams.
• Demonstrated expertise in developing and maintaining metrics, dashboards, and operating rhythms for accurate forecasting and performance management.
• Exceptional communication skills with the ability to distill complex scenarios into executive‑ready recommendations and decisions.

Ideal Candidate Snapshot

• Highly analytical and data‑driven, with a focus on operational excellence and continuous improvement.
• Experienced in navigating and leading cross‑functional teams within a fast‑paced SaaS or technology‑driven environment.
• Demonstrates a proactive approach to solving complex business problems and streamlining operations.
• Adaptable, collaborative, and able to thrive in dynamic, growth‑oriented organizations.
• Passionate about building scalable systems that enable business growth and partner success.

Other Relevant Information

• This GTM Operations Director role is offered as a remote position, offering flexibility and the ability to work with diverse teams from various locations.
• The company is recognized for its industry leadership, robust benefits, and commitment to employee development and satisfaction.
• Joining this organization provides a unique opportunity to influence and scale partner and embedded solution models within a dynamic and innovative environment.
• Employees benefit from a workplace culture focused on inclusion, respect, and professional growth.
• Applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.