Director of GTM Operations

Code Metal; United States; Híbrido; USD 180.000 - 280.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible hybrid work arrangement

Relocation assistance for qualifying,

Paid Time Off (Uncapped Vacation, plus

Retirement Plan (401k, IRA)

Health Care Plan (Medical, Dental &amp

Descripción de la vacante

Code Metal is seeking a senior Director of Go-To-Market Operations to own the GTM operating engine and drive new business growth in a fast-paced environment. You will scale acquisition from leads to closed-won, optimize the pipeline, and partner with GTM leadership to translate product priorities into executable plays.

You will manage a small, high-performing team across Sales Ops and GTM Systems, ensure alignment across Marketing, Sales, Product, and Customer Success, and continuously improve

Formación

• 8+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, GTM Strategy, or related field.
• Proven track record of owning and improving GTM funnel performance including pipeline generation, conversion, and revenue outcomes.
• Strong technical acumen across GTM systems like Salesforce, marketing automation, and attribution tools.

Responsabilidades

• Own acquisition funnel from leads through closed-won with accountability for pipeline health.
• Lead a small, high-impact team across Sales Ops and GTM Systems.
• Define operating rhythms for forecasting, pipeline reviews, and business reviews.

Conocimientos

GTM Ops Leadership

Pipeline Management

Cross-functional Collaboration

Stakeholder Management

Data Analytics

Herramientas

Salesforce

Marketing Automation

Sales Engagement Tools

Attribution Tools

Descripción del empleo

• The Director, Go-To-Market Operations is the accountable owner of Code Metal’s GTM operating engine, with a primary focus on driving new business growth. This role owns the performance of the acquisition system — spanning Marketing and Sales — and its contribution to company growth targets
• You will partner closely with GTM leadership to translate company and product priorities into coordinated execution, owning the processes, systems, and operating rhythms that drive pipeline creation, conversion, and new logo acquisition
• As Code Metal scales its go-to-market motion, you’ll build the operational foundation — from lead management to systems to sales plays — needed to support that growth, while maintaining strong alignment across the broader customer lifecycle
• This is a senior, hands-on leadership role that requires both strategic thinking and operational rigor
• You will lead a small, high-impact team across Sales Ops and GTM Systems, and serve as a core operator within the GTM organization — owning outcomes, shaping priorities, and influencing how the business executes
• Own the acquisition funnel from leads and early stage opportunities through closed-won, with accountability for pipeline health, conversion, and new logo attainment
• Identify and address bottlenecks across our end-to-end GTM motion, as well as rep productivity in partnership with GTM leadership
• Translate company and product priorities into focused, executable sales plays and programs that create pipeline and accelerate opportunities
• Establish clear objectives, success metrics, owners, and milestones for each program and operating rhythm
• Continuously assess program performance and make pragmatic calls to scale, adjust, or stop initiatives based on results
• Partner with GTM-focused analysts to ensure clear visibility into pipeline health
• Translate data into actionable insights, connecting program activity to pipeline, conversion, and revenue outcomes to drive measurable business impact
• Own prioritization across GTM Operations, making clear tradeoffs and aligning team capacity to the highest-impact opportunities
• Serve as a key input into broader GTM prioritization and investment decisions
• Define and manage the operating cadence across forecasting, pipeline reviews, and business reviews
• Establish and improve processes across lead management, qualification, routing, and handoffs to ensure consistent execution as the team scales
• Own the performance and evolution of the GTM tech stack, including Salesforce, marketing automation, and sales engagement tools
• Partner with technical/business systems teams on core infrastructure while defining requirements and prioritization to support scale
• Continuously evaluate and redesign GTM processes, workflows, and handoffs to improve performance, scalability, and efficiency
• Orchestrate execution across Sales, Marketing, Product, and Customer Success, ensuring teams move from alignment to action
• Establish clear accountability across functions and actively resolve gaps, dependencies, and competing priorities that could slow execution
• Build strong feedback loops between the field and GTM teams to identify what’s working, where execution is breaking down, and what needs to change
• Drive adoption of GTM processes and operating standards across Sales, Marketing, and CS
• Influence behavior change and ensure initiatives are fully adopted and delivering impact
• Lead and develop a high-performing team across Ops and Systems
• Set priorities, manage capacity, and elevate the team from reactive support to proactive ownership

Benefits

• Flexible hybrid work arrangement
• Relocation assistance for qualifying employees
• Paid Time Off (Uncapped Vacation, plus Sick & Public Holidays)
• Retirement Plan (401k, IRA)
• Health Care Plan (Medical, Dental & Vision)

Success here takes more than strong process design — it takes an experienced GTM operator who understands how technical, complex sales cycles actually run, can navigate ambiguity and competing priorities, and has the judgment and bias for action to move quickly from strategy to executionExperience leading and developing cross-functional operations and analytics teams, including hiring, coaching, and performance managementDemonstrated ability to translate data and insights into business decisions and drive execution against those decisionsStrong understanding of revenue models, pipeline mechanics, and technical or complex B2B sales motionsComfortable making progress with incomplete information and evolving priorities rather than waiting for perfect clarityExcellent communication and stakeholder management skills, with the ability to influence senior leaders, challenge assumptions, and drive alignment across functionsComfort operating across both marketing and sales ops simultaneously, not just one side of the funnelExperience establishing prioritization frameworks and managing competing initiatives in fast-paced environmentsExperience leading change management initiatives and driving adoption of new processes, systems, and ways of workingAbility to operate at both strategic and tactical levels, balancing long-term system design with near-term execution8+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, GTM Strategy, or a related field, preferably within B2B SaaS or enterprise technologyA demonstrated track record of taking GTM initiatives from strategy through execution and measurable business impact, ideally in a fast-paced or startup environmentProven track record of owning and improving GTM funnel performance, including pipeline generation, conversion, and revenue outcomesStrong technical acumen across GTM systems, including Salesforce, marketing automation, sales engagement, and attribution tools