GTM Launch & Revenue Readiness Manager

Paychex; Irving (TX); On-site; USD 81,000 - 150,000; Full time

Benefits offered by this job

Medical coverage

Tuition reimbursement

401(k) + employer match

Adoption assistance

Financial assistance

Paid time off

Culture days

Work-life balance programs

Volunteer time off

Job summary

Paychex is seeking a Revenue Operations Manager to own the go-to-market product launch process, coordinating between PDIT, Revenue Operations, Sales, and Marketing to ensure successful releases and field readiness.

The ideal candidate has strong project management and cross-functional collaboration skills, with 4–7 years in sales operations or program management, and a PMP/CAPM or Agile background. This is a full-time, on-site role with Paychex’s comprehensive rewards.

Qualifications

• Bachelor’s degree in Business, CS, or Information Systems.
• 4–7 years of experience in Sales, Revenue Operations, Sales Operations, Program Management, Project Management, or Product Operations.
• Proven success leading complex cross-functional initiatives with multiple stakeholders.
• Strong project management, organizational, and execution skills.
• Excellent written and verbal communication skills.
• Experience managing timelines, dependencies, risks, and stakeholder accountability.
• Ability to influence and drive alignment without direct authority.
• Experience supporting sales organizations or participating directly in a sales, sales enablement, sales operations, or revenue operations capacity.
• Understanding of product launch, commercialization, and GTM processes.
• Experience working closely with Product Development, IT, or Product Management organizations.
• PMP, CAPM, Agile, or similar project management certification.
• Experience with project management platforms such as Jira, Asana, Monday.com, Smartsheet, or similar tools.

Responsibilities

• Own and continuously improve the GTM product launch framework, including timelines, readiness requirements, templates, stage gates, and stakeholder accountability.
• Establish repeatable launch processes that scale across multiple release types and priorities.
• Partner closely with PDIT, Sales, Marketing, Support, Finance, and Revenue Operations stakeholders to coordinate launch activities and ensure execution milestones are met.
• Serve as the primary facilitator for launch readiness reviews and execution checkpoints.
• Maintain the master launch calendar and manage dependencies across concurrent initiatives.
• Identify conflicts, resource constraints, and execution risks early.
• Ensure sales teams have the information, tools, training, positioning, and supporting materials necessary for successful product adoption and revenue generation.
• Coordinate launch-related communications and readiness activities across sales leadership and field teams.
• Maintain a single source of truth for launch status, key decisions, risks, and milestones.
• Deliver concise executive updates and recommendations to leadership.
• Proactively identify blockers, ownership gaps, or readiness concerns and drive timely resolution.
• Escalate issues that could impact launch timing, field readiness, or customer experience.
• Facilitate post-launch retrospectives and incorporate lessons learned into future launch processes.
• Measure launch effectiveness and identify opportunities to improve speed, adoption, and execution quality.

Skills

Project management

Communication

Stakeholder management

Cross-functional collaboration

Education

Bachelor's degree in Business, CS, or IS

Tools

Jira

Asana

Monday.com

Smartsheet

Job description

Paychex is seeking a Revenue Operations Manager to own the go-to-market product launch process, coordinating between PDIT, Revenue Operations, Sales, and Marketing to ensure successful releases and field readiness.

The ideal candidate has strong project management and cross-functional collaboration skills, with 4–7 years in sales operations or program management, and a PMP/CAPM or Agile background. This is a full-time, on-site role with Paychex’s comprehensive rewards.