GSOC Operator

Allied Universal; Irving (TX); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life insurance

401K

Paid training and development

Paid holidays and flexible PTO

Job summary

Allied Universal is seeking a Global Security Operations Center (GSOC) Operator in Irving, TX for a 3rd shift (Fri–Mon, 11:00 PM–7:00 AM). The role focuses on researching open-source material to assess potential client risks and producing detailed incident reports.

It involves collaborating with cross-functional teams to improve security programs. The ideal candidate has at least 1 year GSOC experience, proficiency with CCTV and access-control systems, strong communication, and the ability to

Qualifications

• Minimum of 1 year GSOC experience.
• Experience monitoring CCTV, access control, alarm monitoring platforms, or related security systems.
• Strong written and verbal communication skills.
• Ability to write detailed incident reports with proper grammar and professionalism.
• Proficient with Microsoft Office Suite and other computer-based applications.
• Ability to multitask, prioritize, and make sound decisions in a fast-paced environment.

Responsibilities

• Monitor multiple security platforms (CCTV, access control, alarms).
• Receive, assess, document, and escalate security events per procedures.
• Investigate alarms and incidents; coordinate with stakeholders and field personnel.
• Create clear, timely incident reports using internal systems.
• Maintain real-time situational awareness and report to leadership.

Skills

GSOC experience

CCTV monitoring

Access control

Alarm monitoring

Incident reporting

Microsoft Office

Communication

Multitasking

Confidentiality

Tools

CCTV systems

Access control systems

Alarm monitoring platforms

Job description

Overview

Company Overview:

Elevate your security career with Allied Universal® Enhanced Protection Services, a global leader in security and threat mitigation. We specialize in risk consulting, executive protection, intelligence, investigations, and emergency response, offering exciting career opportunities for professionals passionate about security and safety. Join our innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles, such as executive protection agents, intelligence analysts, armed security operatives, x-ray screeners, and security consultants.

Job Description

Global Security Operations Center (GSOC) Operator

Elevate your security career with Allied Universal® Enhanced Protection Services, a global leader in security and threat mitigation. We specialize in risk consulting, executive protection, intelligence, investigations, and emergency response, offering exciting career opportunities for professionals passionate about security and safety. Join our innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles, such as executive protection agents, intelligence analysts, armed security operatives, x-ray screeners, and security consultants.

Position Details

• Shift: (3rd) Friday – Monday | 11:00 PM – 7:00 AM
• Pay Rate: $28.85 per hour

* This position is not a cyber-security position. *

As a Global Security Operations Center (GSOC) Operator, you will use open-source material to find, research, and assess information that could indicate a potential concern to the client, its employees, and its interests. You will create detailed reports of incidents using internal incident management reporting systems and assist in the response to larger incidents that impact the client and develop protocols and practices to drive efficiency and to manage crises.

The GSOC operator will help to continually identify, evaluate, and monitor enterprise risks that could affect business activities and provide business leaders the information they need to make critical decisions. You'll collaborate with cross-functional teams to create innovative strategies and develop best in class programs that drive sustainable effectiveness.

To be successful in this role applicants must possess the ability to interact with all levels of corporation management, liaison internally and externally with a multitude of other departments and personnel. Strong oral communication and representational skills are required.

Essential Responsibilities:

• Monitor multiple security platforms, including access control, CCTV, alarm monitoring, and other security technologies.
• Receive, assess, document, and elevate security events in accordance with established procedures.
• Investigate alarms and security incidents while coordinating appropriate responses with internal stakeholders and field personnel.
• Create clear, accurate, and timely incident reports using internal reporting systems.
• Maintain real-time situational awareness by monitoring security events and emerging risks that may impact operations.
• Communicate critical information to leadership and other stakeholders in a timely and professional manner.
• Support emergency response activities and business continuity procedures when required.
• Follow established Standard Operating Procedures (SOPs) and assist with identifying opportunities for operational improvements.
• Maintain confidentiality while handling sensitive and proprietary information.
• Collaborate with cross-functional teams to support a safe and secure operating environment.
• Perform additional duties as assigned.

Job Requirements:

• Minimum of 1 year of Global Security Operations Center (GSOC) experience.
• Experience monitoring security technologies such as CCTV, access control systems, alarm monitoring platforms, or related security systems.
• Strong written and verbal communication skills.
• Ability to write detailed incident reports with proper grammar and professionalism.
• Proficient with Microsoft Office Suite and other computer-based applications.
• Ability to multitask, prioritize, and make sound decisions in a fast-paced environment.
• Must be willing to sign a Non-Disclosure Agreement (NDA) and maintain strict confidentiality.
• Ability to interact professionally with employees, clients, vendors, emergency responders, and executive leadership.
• Ability to work independently with minimal supervision.

Must be willing to attend training sessions that may occur outside of regularly scheduled work hours.

Compensation, Benefits & Perks:

$28.85 per hour

Allied Universal Executive Protection and Intelligence offers industry leading benefits:

• Medical/Dental/Vision
• life insurance
• Paid employee training and development
• 401K
• Employee assistance programs
• Paid holidays and flexible PTO (Paid Time Off)

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.