GSOC Operator AI Company

Allied Universal; San Francisco (CA); On-site; USD 51,000 - 73,000; Full time

Benefits offered by this job

Competitive Pay

Weekly pay

Daily Pay

Growth Opportunities

Benefits Package

Job summary

Allied Universal in San Francisco, CA, invites experienced GSOC Operators to join its Technology HQ. You will monitor multiple screens, use access control and alarm systems, and coordinate safety across diverse client sectors such as CRE, healthcare, education, and government.

The role emphasizes rapid incident detection, calm problem solving, and collaboration with GSOC supervisors to protect people, property, and brand reputation.

Qualifications

• High school diploma or equivalent, or five years of verifiable security experience.
• Minimum two years in military, law enforcement, government, or security roles.
• Background check required in line with federal, state, and local laws.

Responsibilities

• Provide customer service by carrying out safety procedures and site policies.
• Respond to incidents and critical situations calmly.
• Investigate alarms and coordinate security responses.
• Assist employees with safety and security concerns.
• Monitor travel safety for the company's staff.

Skills

GSOC experience

Security operations

Emergency response

Education

High school diploma or equivalent

Tools

Access control systems

Alarm monitoring

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Location: San Francisco, CA – Technology HQSchedule: Multiple Schedules- Multiple shifts must be flexable.

Requirements

• Must have 5+ years prior experience in a high-performing GSOC or specialized protective environment is preferred. Experience in Military, law enforcement, or emergency operations center experience is acceptable.
• Comfort working in a fast-paced environment with aggressive timelines, particularly during the transition and build-out phases. A collaborative, resilient, and team-oriented approach and familiarity with global security threats, including crime, protests, geopolitical instability, natural disasters, and targeted violence.
• Commitment to the principle that privacy is a design requirement, ensuring executive data never unnecessarily transits corporate systems.

Perks: Competitive Pay, Weekly and Daily Pay, Growth Opportunities, and Benefits PackagePay: $45.00 / hour

As a GSOC Operator, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Global Security Operations Center (GSOC) Operator, under guidance of GSOC Supervisor, is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a GSOC environment, monitoring several screens. The Operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. The Operator is required to detect, analyze, and alert others of any incidents which may impact the client’s people, products, property, or brand image. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.

RESPONSIBILITIES

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
• Assist company employees in all concerns that pertain to safety and security
• Monitor travel safety and security of company’s employees

QUALIFICATIONS

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent, or five (5) years of verifiable experience
• Minimum of two (2) years of military, law enforcement, government, or security experience
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universalwill consider qualified applications with criminal histories in a manner consistent with applicable laws.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.*A valid driver’s license will be required for driving positions only

BENEFITS

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal day
• 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com