GSOC Security Operator: 24/7 Monitoring & Dispatch

PalAmerican Security; Reno (NV); Sur place; USD 40 000 - 65 000; Plein temps

Avantages offerts par ce poste

Paid time off

Health, dental, and vision insurance

Paid training

On-site team environment

Résumé du poste

PalAmerican Security in Reno, NV seeks a highly skilled GSOC Operator to monitor and dispatch alarms, manage CCTV operations, and coordinate emergency responses. The role offers paid training, health/dental/vision coverage, and PTO in a supportive team environment.

You will use multiple security systems, maintain logs, prepare incident reports, and stay calm under pressure while communicating clearly with teams and clients.

Qualifications

• US citizenship and minimum age 18.
• Security Officer certification for the assigned state.
• 1–2 years of security or related work experience.
• Strong multitasking abilities and customer service experience.
• Excellent verbal and written communication skills.
• Ability to remain clear-headed during high-stress situations.
• Reliable, positive attitude and ethical behavior in CCTV operations.

Responsabilités

• Monitor and dispatch security and fire alarms, ensuring prompt and accurate response.
• Operate and oversee CCTV, alarm receiving equipment, and integrated access control systems.
• Maintain detailed logs and prepare reports on incidents and emergencies.
• Use communication tools such as two-way radios, telephones, and computer systems effectively.
• Make emergency notifications and coordinate response teams following established protocols.
• Monitor news outlets and intelligence software for crisis and emergency updates.
• Support after-hours dispatching of facilities personnel and contractors as needed.

Connaissances

Multitasking

Customer service

Verbal communication

Written communication

Description du poste

PalAmerican Security in Reno, NV seeks a highly skilled GSOC Operator to monitor and dispatch alarms, manage CCTV operations, and coordinate emergency responses. The role offers paid training, health/dental/vision coverage, and PTO in a supportive team environment.

You will use multiple security systems, maintain logs, prepare incident reports, and stay calm under pressure while communicating clearly with teams and clients.