Part - Time GSOC Operator

Allied Universal; Indianapolis (IN); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Hourly pay $25.00 – $26.00 DOE

Medical/Dental/Vision

Life insurance

Training & development

401K

Employee assistance program

Paid holidays and PTO

Job summary

Allied Universal is seeking a GSOC Operator in Indianapolis to support client security operations in a demanding, fast-paced environment. You will monitor security alerts, investigate incidents, and generate detailed incident reports to inform management decisions.

The role requires at least 2 years of GSOC experience, familiarity with ProWatch, Hakimo, ExacVision, Scylla AI, and strong communication skills to liaise with multiple stakeholders.

Qualifications

• Minimum 2 years GSOC experience or equivalent (Emergency Call Center, Alarm Monitoring Center).
• Proficiency with GSOC technologies such as ProWatch, Hakimo, ExacVision, Scylla AI or weapons-detection software and radio-communications systems.
• Willingness to attend training outside normal hours.
• Proficiency with MS Office Suite and other database systems.
• Willingness to sign an NDA and maintain confidentiality.
• Strong written and verbal communication; ability to disseminate information to varied audiences.
• Ability to stay professional under stress and adapt quickly to dynamic situations.

Responsibilities

• Monitor alerts, investigate incidents, escalate as needed, and follow up.
• Write and publish physical security incident reports for situational awareness.
• Execute day-to-day monitoring, incident detection, and reporting.
• Collect, evaluate, and share CCTV and Access control related information to support client safety.
• Collaborate with physical security officers to improve risk management.
• Prepare reports in proper format with correct grammar and spelling.
• Interact with management, stakeholders, and cross-functional teams.

Skills

GSOC experience

Written & verbal comms

Adaptability

Tools

ProWatch

Hakimo

ExacVision

Scylla AI

Radio communications

Job description

Overview

Company Overview: Elevate your security career with Allied Universal® Enhanced Protection Services, a global leader in security and threat mitigation. We specialize in risk consulting, executive protection, intelligence, investigations, and emergency response, offering exciting career opportunities for professionals passionate about security and safety. Join our innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles, such as executive protection agents, intelligence analysts, armed security operatives, x-ray screeners, and security consultants.

Job Description

• This position is not a cyber-security position. *

Weekends

Allied Universal® Enhanced Protection Services division is seeking a results-driven, highly motivated GSOC Operator to support our client in Indianapolis, IN Available shifts are as follows:

• Saturday & Sunday, 7am to 7pm
• Saturday & Sunday, 7pm to 7am

As a Global Security Operations Center (GSOC) Specialist, you will use open-source material to find, research, and assess information that could indicate a potential concern to the client, its employees, and its interests. This position will focus on physical security risks. You will create detailed reports of physical security risk incidents using internal incident management reporting systems and assist in the response to larger incidents that impact the client and develop protocols and practices to drive efficiency and to manage crises.

The physical security operations center GSOC operator will help to continually identify, evaluate and monitor enterprise risks that could affect business activities and provide business leaders the information they need to make critical decisions. You'll collaborate with cross-functional teams to create innovative strategies and develop best in class programs that drive sustainable effectiveness.

To be successful in this role applicants must possess the ability to interact with all levels of corporation management, liaison internally and externally with a multitude of other departments and personnel. Strong oral communication and representational skills are required.

• Work in a physical security focused Global Security Operations Center, analyzing threats and vulnerabilities.
• Monitor alerts, investigate incidents, escalat[e] as appropriate, and follow up as needed.
• Write and publish physical security incident investigation reports to provide situational awareness and communicate risks to management.
• Execute day-to-day monitoring, incident detection, and reporting.
• Collect, evaluate, and disseminate situations and incidents relating to CCTV and Access control systems, at the GSOC level--to support the safety and security of client personnel, facilities and assets, business operations, and reputation.
• Use open-source material to find, research, and assess information that could indicate a potential concern to the Client, their employees, and their interests.
• Contribute to procedures and processes to standardize and enhance risk management.
• Work closely with physical security officers and specialists.

Job Requirements

• Must have a minimum of 2 years or more of GSOC Experience or equivalent. (Emergency Call Center, Alarm Monitoring Center etc.)
• Must be well versed in current GSOC technologies such as ProWatch, Hakimo, ExacVision, Scylla AI or weapons-detection software, and radio-communications systems.
• Ability to attend training events that fall outside normal work hours.
• Competence with MS Office Suite and other database systems.
• Must be willing to sign an NDA and maintain strict confidentiality.
• Must be able to communicate effectively, both verbally and in writing.
• Must be able to disseminate information effectively and confidently to individuals, groups, peers, clients, executives, and stakeholders.
• Must be able to quickly adapt and excel in dynamic situations.
• Prepare written reports of incidents in the proper format and with correct grammar and spelling.
• Ability to maintain a professional demeanor during stressful situations.

Compensation & Benefits

Allied Universal Executive Protection and Intelligence offers industry leading benefits

• Hourly pay: $25.00 – $26.00 DOE
• Medical/Dental/Vision
• life insurance
• Paid employee training and development
• 401K
• Employee assistance programs
• Paid holidays and flexible PTO (Paid Time Off)

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.