Growth-Ready Customer Service Rep: LTL Dispatch

CENTRAL TRANSPORT LLC; United States; On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Shift premium after 6pm

In-person work

Job summary

Central Transport LLC is seeking a Customer Service Representative for our Corporate Office in Warren, MI. Train to assist customers by phone and email, handling tracking, scheduling pickups, and providing rate quotes in a fast-paced, in-person office setting.

This role emphasizes strong communication, attention to detail, and the ability to maintain detailed records while engaging with internal teams to ensure smooth shipments. Full-time weekday shifts are available with benefits after training.

Qualifications

• Customer service orientation and professional communication skills.
• Strong attention to detail and sense of urgency.
• Willingness to learn company-specific systems.

Responsibilities

• Answer customer inquiries via phone and email, including tracking and tracing, scheduling pick ups, processing instructions, and providing rate quotes.
• Research issues using available resources and maintain detailed records of each interaction.
• Communicate effectively with internal teams to address shipment needs and resolve issues.

Skills

Customer service

Communication

MS Office

Note taking

Attendance

Mon-Fri schedule

Tools

Microsoft Outlook

Job description

Central Transport LLC is seeking a Customer Service Representative for our Corporate Office in Warren, MI. Train to assist customers by phone and email, handling tracking, scheduling pickups, and providing rate quotes in a fast-paced, in-person office setting.

This role emphasizes strong communication, attention to detail, and the ability to maintain detailed records while engaging with internal teams to ensure smooth shipments. Full-time weekday shifts are available with benefits after training.