Growth Programs & Operations Lead

Airbnb, Inc.; San Francisco (CA); On-site; USD 83,000 - 87,000; Full time

Benefits offered by this job

Pay rate range: $60-$63/hr

Benefits: Medical, Dental, Vision, 401

Job summary

Airbnb is seeking a Programs and Business Operations Lead to scale new growth levers at the intersection of product, marketing, and supply. You will partner with product, marketing, data science, finance, and operations to design, test, and launch programs that deliver value for guests and hosts.

You will thrive in ambiguous, early-stage environments, bringing strategic thinking and operational rigor, building tools, and translating goals into actionable playbooks while collaborating with global

Qualifications

• 8-10 years of experience in business operations, strategy, analytics, consulting, or program management.
• Strong analytical skills with hands-on proficiency in Excel/Google Sheets and SQL; experience with Tableau or similar BI tools.
• Proven ability to manage multiple projects and priorities with excellent organization and attention to detail.
• Experience supporting event or content production (in-person and/or digital), including coordinating vendors, timelines, and logistics.

Responsibilities

• Build and maintain dashboards, reports, and recurring business reviews that track program performance, using SQL, Excel/Sheets, and Tableau.
• Deliver accurate, timely analyses that answer specific business questions and surface insights and recommendations to the team.
• Support on-the-ground and digital production of key assets and events, from planning and logistics through day-of execution.
• Support the design and analysis of experiments and pilots, including sizing opportunities, tracking results, and summarizing learnings.
• Coordinate cross-functional workstreams with product, marketing, data science, finance, and operations—tracking timelines, owners, and open issues so launches stay on schedule.
• Help translate program goals into clear requirements, process documentation, and operational playbooks.
• Prepare clear materials (decks, one-pagers, updates) that communicate program status and performance to stakeholders.
• Identify process gaps and build simple tools or templates that help the team work more efficiently

Skills

Analytical thinking

Cross-functional collaboration

Communication skills

Project management

Education

Bachelor's degree or equivalent experience

Tools

SQL

Excel/Sheets

Tableau

Job description

Airbnb is seeking a Programs and Business Operations Lead to scale new growth levers at the intersection of product, marketing, and supply. You will partner with product, marketing, data science, finance, and operations to design, test, and launch programs that deliver value for guests and hosts.

You will thrive in ambiguous, early-stage environments, bringing strategic thinking and operational rigor, building tools, and translating goals into actionable playbooks while collaborating with global