Growth Partner for Digital CX & Transformation

Tata Consultancy Services; Los Angeles (CA); On-site; USD 177,000 - 260,000; Full time

Job summary

Tata Consultancy Services (TCS) Interactive Partner position in Los Angeles is part of the Go To Market team, working with client leadership to drive growth and expand services within strategic accounts. The role focuses on CMOs, CDOs, CXOs and business leaders, delivering customer experience, digital marketing, data and AI-enabled transformation across industries.

You will identify opportunities, shape roadmaps and collaborate with cross‑functional teams to deliver measurable outcomes for

Qualifications

• An ideal candidate will possess consulting, advisory, strategy, or digital transformation experience gained within a leading consultancy, digital services firm, technology services organization, or innovative agency environment.
• The successful candidate will combine strong business acumen, industry knowledge, executive presence, and growth leadership capabilities with expertise across customer experience, digital marketing, digital products, commerce, data, analytics, AI, and modern marketing technology ecosystems.
• Experience within Banking, Financial Services, Wealth Management, Capital Markets, Payments, Insurance, or Asset Management is strongly preferred.

Responsibilities

• Own growth and business development within a portfolio of named accounts, developing and advancing a pipeline of opportunities aligned to revenue and expansion targets
• Build and maintain trusted advisor relationships with senior client stakeholders, including CMOs, CDOs, CXOs, Product leaders, Data leaders, and other executive decision-makers
• Develop account growth strategies and client‑specific transformation roadmaps aligned to business priorities and measurable outcomes
• Identify, shape, qualify, and lead opportunities across customer experience, marketing, digital products, commerce, data, AI, and related transformation initiatives
• Partner with TCS Client Partners, industry leaders, service line leaders, and subject matter experts to develop compelling client narratives and integrated solutions
• Act as the customer champion, ensuring client objectives remain at the center of strategy, solutioning, and delivery decisions
• Lead executive workshops, account planning sessions, opportunity shaping activities, and strategic client discussions
• Provide oversight and governance across active engagements to ensure successful outcomes, client satisfaction, and identification of follow‑on opportunities
• Demonstrate strong consulting, analytical, communication, and executive presentation skills
• Drive a One TCS mindset by orchestrating capabilities across Interactive, technology, data, AI, industry, and consulting teams
• Create, share, and institutionalize best practices, market insights, industry perspectives, and delivery learnings across the organization

Skills

Executive engagement

Digital transformation

Marketing technology

Customer experience

Job description

Tata Consultancy Services (TCS) Interactive Partner position in Los Angeles is part of the Go To Market team, working with client leadership to drive growth and expand services within strategic accounts. The role focuses on CMOs, CDOs, CXOs and business leaders, delivering customer experience, digital marketing, data and AI-enabled transformation across industries.

You will identify opportunities, shape roadmaps and collaborate with cross‑functional teams to deliver measurable outcomes for